New roof just done (is this a bodged job?)

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they have simply applied it over the top of the old failed flashings.. at very least they could have gone under it.. better still done the proper job

dont accept it
 
This is the thing they have fitted today, which should stop all my leaks... please don’t be dramatic unless it’s worth a drama

I am sorry but this is the problem:

how is wakaflex fitted:
In the same way as you would install lead flashing. Wakaflex is installed horizontally for abutments, gables and pitches roofs where there is a facia or cladding on the second storey level. If Wakaflex is to be installed on a pitched roof on a brick second storey then it must be built in as step-flashing or it can be chased into the brickwork or it can be mechanically over-flashed with a thin strip of metal
 
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Pointless, its a mess, dont bother suing them just shoot them.
 
Update

I had a local roofer come and have a look and he was of the same opinion as all of you guys. It's a total bodge, plus he said the old felt left on is a big no-no, it doesn’t let the breathable membrane breath and you can still see daylight coming through at the eves

I then sent them an email asking for a full refund as the quote to put it right is slightly over what I paid to them originally (this was yesterday).
Today, while I was working (I work from home) someone knocked on my door. He had sent his son completely unannounced (he didn't call me or even emailed back) who was going to "replace the lead" and cut the old felt out from inside the loft

Since I had already seen what "replacing the lead" meant for them (=sticking flashband over it) I didn't allow him in and sent him back home.
He then calls me and says I'm unreasonable because I don't allow them to rectify the issues, then passes me onto his sollicitor and tells me I am wrong and have no chance to win in the small claim courts bla bla bla
 
I think having given them a chance already to correct and they have failed, you should win. I would move forward, get it redone, in your mind write off the original payment, but go after them in small claims. If you win, and I think you should, you can treat it as a bonus.
 
I think, if I get it redone by someone else before going after them in small claims, I might lose the opportunity to have it inspected in case the judge allows me to hire an independent inspector
 
I think, if I get it redone by someone else before going after them in small claims, I might lose the opportunity to have it inspected in case the judge allows me to hire an independent inspector

Contractors have a right to have the opportunity to rectify any faults.

The problem with that is that by that time the relationship will have broken down and the customer won't want them back, usually because they gave no confidence in the contractors competence and are concerned about bulls hit.

If you want to take them to court you need to document all the failures and prove they aren't competent to undertake any remedial work.

In my opinion you need to get a surveyor in now and get a report done.

Then you can put the contractor on notice that his work must be rectified as per the report and within x date or you will use your right to substitute alternative contractors.

You need to do some research to see if the guy has any assets or ability to pay, otherwise you will win a court ruling but still end up with no money.

Is it a Ltd Co?
 
Yes, I found out it's registered as an LTD, but at the time of payment he made me pay into his personal account saying he's a sole trader

What I don't understand and nobody has been able to tell me yet is "who is a surveyor that can do a report?" and where do I find one? Is it the same surveyors that lenders use for homebuyers surveys? If so, I don't think they're roofing experts

I would like to give them another chance to rectify it but I don't think cutting the old felt from inside the loft with a stanley knife is the way to do it as I paid for a new roof, not a patched up bodge (yes, he told me he would do this)
 
Yes, I found out it's registered as an LTD, but at the time of payment he made me pay into his personal account saying he's a sole trader

What I don't understand and nobody has been able to tell me yet is "who is a surveyor that can do a report?" and where do I find one? Is it the same surveyors that lenders use for homebuyers surveys? If so, I don't think they're roofing experts

I would say visit the RICS website and find a local surveyor.

In regards to the LTD / personal account - be careful, you need to ensure you are taking the correct party to court. I can see the contractor claiming it's a Ltd company. What does the quotation and invoice say?

I wonder why he wanted the money in his personal account? - was he trying to avoid paying VAT.....is he running 2 businesses. I smell tax avoidance and or dodgy dealing.

You need to know exactly who you contracted to. In theory if the work was done by a sole trader, he is personally liable and bailiffs will come after him......which makes me think he will say you are dealing with a Ltd Co. Look up the Ltd Co and see the status.....on the website look also at the people tab, if he is a director, see if he is a director of other Cod. Often these people have a string of similar named Cos all gone bust.

https://find-and-update.company-information.service.gov.uk/search/companies?q

Don't throw good money after bad.
 
I would say visit the RICS website and find a local surveyor.

In regards to the LTD / personal account - be careful, you need to ensure you are taking the correct party to court. I can see the contractor claiming it's a Ltd company. What does the quotation and invoice say?

I wonder why he wanted the money in his personal account? - was he trying to avoid paying VAT.....is he running 2 businesses. I smell tax avoidance and or dodgy dealing.

You need to know exactly who you contracted to. In theory if the work was done by a sole trader, he is personally liable and bailiffs will come after him......which makes me think he will say you are dealing with a Ltd Co. Look up the Ltd Co and see the status.....on the website look also at the people tab, if he is a director, see if he is a director of other Cod. Often these people have a string of similar named Cos all gone bust.

https://find-and-update.company-information.service.gov.uk/search/companies?q

Don't throw good money after bad.


Yes, he's a director of the LTD and his guys were wearing shirts with that logo, which was also on their van; but he made me pay into his personal account
He never sent me an invoice despite me asking multiple times
 

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