Hi All
Any experts on Hive here, I have had the Hive thermostat about 3 months now and intermittently like this morning its set at 16.5 degrees at 0830 but the radiators are on and the app shows its set to 19 degrees. I spoke to Hive support who reset the system but didn't properly understand my problem kept going on about ambient temperature but surely if its set to 16.5 its shouldn't come on if its higher in the house, I dont have time today to spend another morning with them so I can do it later in the week but I wondered if anybody has any ideas. Thanks
Any experts on Hive here, I have had the Hive thermostat about 3 months now and intermittently like this morning its set at 16.5 degrees at 0830 but the radiators are on and the app shows its set to 19 degrees. I spoke to Hive support who reset the system but didn't properly understand my problem kept going on about ambient temperature but surely if its set to 16.5 its shouldn't come on if its higher in the house, I dont have time today to spend another morning with them so I can do it later in the week but I wondered if anybody has any ideas. Thanks