Digging through my paper work, I've found this - It's very blurry and I can't read the headings so god knows if anyone else can understand it..
How to attach thermostat to boiler?
- Thread starter Shaunus
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Digging through my paper work, I've found this - It's very blurry and I can't read the headings so god knows if anyone else can understand it..
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On the landlords appliance box, he has stated no for both, so whos appliances are they then ?
I can see that now you mention it! Looks like he was going to write Yes, then changed his mind - I'll be sure to ask in the morning!
Unfortunately, you cannot fit a timer or room stat without removing the case, which you should not do. The instructions state that you cannot interrupt the mains supply with timer/room stat - there will be a pump over run which requires a permanent live.
I understand that arguing with a LL is a pain, and I know some will worry about losing their home.
You could complain to the local council, there will be a department responsible for ensuring houses are to a certain standard although I don't know how they would react.
Is the agent a member of the trade body? It could be worth looking at that.
This is the install instruction book, and should be left with the boiler. Do you have a copy? it will state somewhere in there about controls , and there is a benchmark certificate at the end - the installer should have completed it.
https://www.glow-worm.co.uk/glow-wo...tion-and-maintenance-instructions-1948957.pdf
I will try to find the documents that you need to argue the case. LL's like yours make my blood boil, tbh
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Thank you! This is really helpful!
I don't mind the arguing to a point - this is totally outside of my realm and if I have the keywords I can go away and search, learn and challenge.
I know if I can get the EPC rating lowered to an F, then the home is non-rentable, I can refuse to pay rent and that'll force them I'm sure.
I'm with Goodchilds Estate Agents in Walsall, I don't know how to check if they're a member of the trade body..
There's no completed version of the installation and maintenance instructions.
It's been suggested I should up and leave - they'll have me for my years contract, I can't prove this is legally wrong right now. Then the house'll be straight back on the market and the next person will be screwed over on the same thing.
Is the LLGSC Harrison Heating or should I be threatening to report a concern to the GasSafeRegister.co.uk website?
Part L:
Minimum requirements for combi boilers:
This was introduced to regulate and improve safety for gas and oil heating appliances and ensure all appliances are being installed by competent people. By competent, Building Regulations require only Gas Safe registered engineers to carry out gas installations and Oftec registered engineers to carry out oil installations.
Rather than enforce that all installations must go through Building Control, Gas Safe and Oftec engineers can 'self-certify' their own work thereby fast tracking the process. To read more about this is greater detail please visit our work notification page.
Minimum requirements for combi boilers:
- A room thermostat
- Thermostatic radiator valves (TRVs) on all radiators (except in the room with the room thermostat) on new systems. When replacing a boiler, TRVs are required on at least the bedroom radiators and preferably on all (again with the exception of the room with the thermostat)
- Timer / programmer
- Requirements are the same as combi boilers with the follow exceptions:
- Instead of a timer a 'full programmer' must be installed enabling the heating and hot water operations to be timed independently
- The system must be fully pumped
This was introduced to regulate and improve safety for gas and oil heating appliances and ensure all appliances are being installed by competent people. By competent, Building Regulations require only Gas Safe registered engineers to carry out gas installations and Oftec registered engineers to carry out oil installations.
Rather than enforce that all installations must go through Building Control, Gas Safe and Oftec engineers can 'self-certify' their own work thereby fast tracking the process. To read more about this is greater detail please visit our work notification page.
The boiler should have been registered, normally via Gas Safe. You can contact them, and I believe that they will tell you if it is registered. You can , I believe, order a copy of the Reg Cert, if it exists, reasonably cheaply . Phone them, and explain your predicament, but to be honest I am not sure how interested they will be as there main concern is safety issues. If they decide that the issue is within their remit, then ultimately they can instruct the installer to rectify - assuming they know who he is. It may not have been the same people who did the LLGSR
Kayleigh 22:06
Hi! Are you looking to sell or let out a property? Would you like to chat?
Visitor 22:07
Are you a member of the NLRA, please. Or another association?#Kayleigh 22:07
Thanks for coming on chat. Let me see what I can do for you.
Visitor 22:07
ThanksRead
Kayleigh 22:07We aren't members of NAEA however we are proud members of The Property Ombudsman.
Could I confirm if you're looking to sell or buy a property please?
You have closed the chat.
Thank you for chatting with Newton Fallowell. We'd love to know what you thought of our live chat. Could you spare a few seconds to give us your comments?
What did you think of this live chat?
Have a look at this:
https://www.tpos.co.uk/consumers/how-to-make-a-complaint
This wouldnt lower it to an F
You legend! Thank you so much for this - this is the first thing I do tomorrow very much appreciated!
I'll report back, but that's got to be the leverage I need to move this forward.
Thanks again FiremanT
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May i say,
Send a plain and simple letter to the agent/ll
Tell them that no heating controls is a considerable impact on your quality of life in the cold.
Ask them to fit one immediately.
Ask them to confirm the letter, the request and their response complete with date for completion.
This will give you validity in any further argument or dispute.
If the response to the letter is negative, you can then go through the various independent avenues for redress.
This letter will be valuable in future renting if this agent becomes nasty.
Best of luck.
Send a plain and simple letter to the agent/ll
Tell them that no heating controls is a considerable impact on your quality of life in the cold.
Ask them to fit one immediately.
Ask them to confirm the letter, the request and their response complete with date for completion.
This will give you validity in any further argument or dispute.
If the response to the letter is negative, you can then go through the various independent avenues for redress.
This letter will be valuable in future renting if this agent becomes nasty.
Best of luck.
Definitely good advice. Start a paper trail, and the Ombudsman will not start without the in house process being exhausted. But the Ombudsman website explains the process- I assume that the Agents should have advised on this
Just occurred to me that the link that I sent, in response to the agent chat, was for Property. This may not be applicable to rentals, if not then ask the Agents fir their Rental Association details, and for details of their complaint process
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