Roof tile slipped on flat - am I over-reacting after seven weeks?

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A roof tile above a second floor flat we own has slipped completely. The management company were advised at the end of April, but still haven't sorted it out, or even given us any timescales - i.e. we're over seven weeks on now. I've escalated it a couple of times but they reckon the contractor they use is very busy - and I think they are just taking the position that if it aint leaking, it aint urgent. But they haven't been into the roof space to check either.

I know the roof will have underfelt and that *ought* to keep the rain out, but that underfelt is going to be as old as the flats - around 40 years, so won't be the modern synthetic stuff. It doesn't seem a very good idea to keep it directly exposed to the elements for this length of time but all I have is a gut feeling, so anything more concrete would be appreciated.

Thanks!
 
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7 weeks is quite a wait for one tile.

Maybe keep nudging the management .
Of course, there maybe something else slowing things . It maybe be super high, very tricky to access .any number of things stopping their guys refitting it . Have you a picture ?
 
If you own the flat, then surely you have some agreement with the Management Company, that defines their performance obligations? After all, you are paying them.

Instruct your own contractor, and recharge the costs.
 
@datarebal Thanks. It's a second floor flat as already mentioned. The roof spans two flats and a wide central corridor so adds significantly to the overall height.

The second photo is one I've just grabbed off the net. The offending tile is in line with the apex of the bay, but not sure if that makes it any more difficult. Sorry the photos are a bit poor but you need to be a fair distance away to see the tile.

@^woody^ You're probably right, and it's equally probable they have bust any SLA and so have their contractor, but it's difficult to argue it's urgent without some evidence. We're not responsible for the outside of the building so bringing in our own contractor wouldn't be an option unless the management company approved it.
 

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It's not a quick fix on their way home .
Officially it should have a scaffold up.

The actual damage is small and leakage minimal as long as it nothing more comes adrift.

More importantly there is a risk the tile or tiles may come down and hit somebody . I'd point this out to the management .
Once they are made aware of the risk they will need to get it done.
 

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