infra red TV eye not working

ss5116 · 29 May 2007

Hi,

Some advice please..

From my satellite digibox, I have connected the RF2 to a distribution box in the loft which then passes the signal to 4 rooms around the house. three rooms work fine with the satellite remote. But the kitchen TV eye doesn't work, the picture is perfect. The cable run is about 15 metres, and I can't figure out why this isn't working. I have checked all the cables and the connectors and they look fine to me. I must be missing something....

Thanks

ColJack · 29 May 2007

stupid question, did you put a dc bypass in line before all of the connections.?

does the kitchen eye work if you swap it's cable to one of the other ports on the splitter?

ss5116 · 29 May 2007

There is no dc bypass. I have tried the other ports and I still get the picture but the tv eye still doesn't work, I have swapped the TV eye's around just to make sure it isn't faulty. I just can't understand how I get the perfect picture and the eye doesn't work.

ColJack · 29 May 2007

you might be better off on the sky forums.. they probably get this all the time..

try putting the 2 ends together at the amp, the input and output to the kitchen..

then try unplugging the cable from the tv in the kitchen.. and see if the remote changes channels then..

it mentions something about "dc decoupling" on the sites selling the eyes..

ss5116 · 29 May 2007

O.K thanks, I will try this tonight..

afswift · 29 May 2007

Hi,

Have you enabled the power output on your box to power the magic eye device?

I think the option is in the sky istaller menu

(Press 'Services' on the Sky remote, then type 4 0 1 and press 'Select')

Then i think its under RF outlets , then RF Power supply needs to be on.

Becareful with the other options in these menus though as you could cause problems with your installation!

Hope this helps a bit.

Adam

Spark123 · 29 May 2007

What sort of distribution box do you have in the loft?

Lectrician · 29 May 2007

Does the LED Light on the kitchen magic eye - this proves you have th 9v feed to it.

pdenni · 29 May 2007

the most common problem with magic eyes not working is if your wall outlet is isolated ie stops the voltage carrying through to the tv.

kendor · 29 May 2007

Contact Sky customer services they will help you, I suspect as post above that some form of isolation has occured on the leg feeding the kitchen.

toasty · 29 May 2007

I found soldering the centre pin on the coax connectors (plugs) made the contact far more reliable.

Have you tried this, if the red led isn't illuminated that may be why.

ColJack · 29 May 2007

the OP has 3 other rooms working with the magic eyes.. so i'd say the voltage is on..

it may be that the cable used is of a higher resistance than recomended for that leg.. ( 100 ohm instead of 50 ohm or whatever.. )

Lectrician · 29 May 2007

Just cause the power is on, doesn't mean it is reaching the eye - due to dodgy connectors etc.

ColJack · 29 May 2007

I was answering afswit on that one..

and not all magic eyes have power led's on them.. depends on the make he bought..

Thermo · 29 May 2007

i had this problem a while ago. literally pulling my hair out checking everything again and again, until i took the eye back to the shop and found it wa a duff one

diynot

If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.

Select the supplier or trade you require, enter your location to begin your search.

Are you a trade or supplier? You can create your listing free at DIYnot Local

infra red TV eye not working

toasty

Similar threads