I went to fit a shower at a customers recently who had the grant for a new combi from these clowns.
Before the work she had a gas fire in the living room and a baxi back boiler. The old shower was a pumped triton from the hot water tank.
After the above mentioned company had finished installing their lovely new combi, they left the customer with a hugh hole where the back boiler used to be. they never installed a new fire, or told the customer they would leave it like this. they also isolated the shower and again never informed the customer that the shower would not work from a combi.
Her father is 91 and lives with her. after they went she had to have the old shower removed and i installed a new bar mixer, she also had tohave a new inset gas fire fitted to fill the hole in her chimney brest. all in all i think she spent around £1200 just to get the shower, and the fire back.
Not such a good deal afterall.
The quality of work performed by the company was disgusting. the new boiler was pluged into an extension cable pluged into the bedroom socket. She though that was how it should be as the fitter never returned to wire it up correctly. She called the installer back after i pointed this out.
Their excuse was that the Electrician was booked to return to correct this as soon as he was free. it was 5 weeks after installation that i fitted the shower. i believe the inspector came out to look and it took another 2 weeks before it was rectified.