Search results

1. Premier Elite 24 2. Ricochet has been for around 2 years. 3. What exactly should I video? Do you want it in commissioning mode? I have 4 devices on ricochet. They all connect directly to the controller as it is in a central position. In ricochet monitor 3 of the devices are green. The...

I have got a supervision fault for 2 weeks. It is coming from a wireless window contact. BATtery is fine. It is not polling. I checked on here and solution seemed to be to put in to commissioning mode. I opened the cover (tamper) and waited 20 minutes, but the alarm still with supervision...

I will try and change the port. Any guidance what to do? The password is a good one. Does illegal login mean they have cracked that?

I am getting quite a few alerts of illegal logins to my system. It is residential setup. Is this something to be concerned about? DVR is Hikvision DS-7208HUHI-K1 EG: This is an automatically generated e-mail from your DVR. EVENT TYPE: Illegal Login EVENT TIME: 2019-08-18,22:52:05 DVR...

Mounted on a hikvision mounting base which is on a wall and exposed. I thought it may be water, but the cables are in the mounting base which should be water proof, no?

I have a few DS-2CE56H1T-IT3Z 5MP. Been very happy with image quality etc. In past two or three days, 1 camera has started accessing it's own menu, and keeps looping the menu options inc. language changes. It has also zoomed or adjusted focus to something unusable. Only thing I can think of...

I cant find one result in google for 'DS-2CE56H1T-IT3 counterfeit'??

From my research now, it seems the issue is the Chinese market version and not counterfeiting. Correct?

I did do some research then and I recall it had things about checking the packaging quality and print on labels etc. This one looked fine so I trusted. I purchased off ebay... Is there a way to check?

I have a few Hikvision DS-2CE56H1T-IT3Z. They are motorised exir 5mp. I am getting very good quality picture. I then purchased a Hikvision DS-2CE56H1T-IT3 for my front door. Besides for it being fixed at 2.8mm the specs look to me the same and the model number also almost identical, but the...

I have a router that doesn't allow incoming connections. I can connect to my cameras remotely via the android apps using the hik-connect credentials. Is there a way I can do via PC? When I go to hikconnect website and click on the ip of the device, it tries to access direct to that IP but...

How do I set the notifications on the texecom connect app. I get like 20 notifications one after the other telling me that eg. "Remote access ended at 19:33 today from your" All I want is one message if alarm is activated or if tamper/fault.

Its going to have to be 1. I suppose in a nutshell. If I changed the GSM connection from COM 2 port to COM 1 port and then changed the COM port setting in keypad only to reflect the change of device on each COM port. Should the GSM work or do I need to change something else?

Smartcom working fine. gSM module is the issue

Just to make sure I have understood. I put GSM on port 1 and the Texecom connect on port 2 and 3 (adapter), that's why it isn't working ?

Hi , I upgraded my COM WIFI to a Smartcom. Was easy and all working fine. 2 issues. 1. For space reasons, I had to switch the existing GSM module from COM 1 to COM 2 in order to accomodate the dual smartcom cable. I changed the com port configeration in the keypad to reflect this. The system...

We had a new boiler Valliant ecotec II Plus 637 fitted approx 2 years ago. This was fitted in attic so gas supply pipe goes up the side of house and then enters attic and goes across the width of house and then to boiler which down the other side wall. Basically run from meter is approx 17m...

Was loose screw. All working now. Cheers

I put the ricochet PIR on Zone 9. Seemed fine and is showing up on Ricochet Monitor. I closed all up and fitted the PIR to end position on wall. I tried to arm alarm and it is now giving me an error of "Zone 009 tamper"? Under Ricochet Monitor it is coming up as Front Tamper.

Ok, thanks to other posts i discovered the button in PIR - that did the trick. Will I need to remove the cover every time I add a device?