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    Texecom Premier Elite 64 - HELP - PIR fault/cant clear alarm/

    thanks. I tried replacing the battery - but didnt solve the problem. Left it alone for two days as didn't have time to look into it more. The next time I tried to alarm the issue had gone away by itself. Seems to be okay now....
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    Texecom Premier Elite 64 - HELP - PIR fault/cant clear alarm/

    Hi, I have a Texecom Premier Elite 64. Its been working fine for the last couple of years but starting a few days ago, when I try to set the alarm - it fails to arm; keeps beeping; and I get a the following message on the keypad: Landing Motion Detctor There is no other "System Alert"...
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    Texecom Premier Elite 64 - How to change batteries on Wireless Keypad?

    thanks @secureiam , to change the wireless keypad battery - can I simply put it in engineer mode and then unscrew from the wall and swap the batteries? I'll order some lithium AA batteries 1.5V.
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    Texecom Premier Elite 64 - How to change batteries on Wireless Keypad?

    Hi, I have a Texecom Premier Elite 64, with comwifi module. I've recently changed the batteries in my motion sensors; and thought it would also be a good idea to change the batteries in the Wireless Keypad (just to keep the battery same date roughly the same). From what I can see online, its...
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    Texecom Premier Elite - Help - Cant clear Supervisor Fault/No RF Signal

    thank you @secureiam. I'll have a look into it. I appreciate the help.
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    Texecom Premier Elite - Help - Cant clear Supervisor Fault/No RF Signal

    Hi @secureiam, The Supervision Fault automatically disappeared. Alarm seems to be working as normal now. You mentioned that there is a newer version of the App? and also to upgrade to SmartCom? Is the "new App" just for the SmartCom system? (so ComIP users are stuck with the old APP?) Is the...
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    Texecom Premier Elite - Help - Cant clear Supervisor Fault/No RF Signal

    Hi, just providing an update (in case anyone else searches this thread for help). The UDL Code (in the APP) was also the Engineer Code. Once I put in the code into the Keypad, the screen displayed "YES to Select:- Zone Setup". This indicates its in Engineer Mode. Once in Engineer Mode you...
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    Texecom Premier Elite - Help - Cant clear Supervisor Fault/No RF Signal

    thanks @secureiam When I put in the "UDL code" into the keypad - and the screen displays "YES to Select:- Zone Setup"; does this indicate that it is already "in engineer mode". Do I need to find the "battery replacement" setting, before changing the batteries? Or is being "in engineer mode"...
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    Texecom Premier Elite - Help - Cant clear Supervisor Fault/No RF Signal

    Thanks @secureiam , I entered the master code and couldn't find the battery swap option - but I did find the UDL passcode on the App! :D Is the UDL code same as the engineers code? I did a test by putting the "UDL code" into the keypad - and the screen displays "YES to Select:- Zone Setup"...
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    Texecom Premier Elite - Help - Cant clear Supervisor Fault/No RF Signal

    Hi SecureIam, thanks. I wasn't given the engineers code.... If there a way to do this without it? or to reset somehow?
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    Texecom Premier Elite - Help - Cant clear Supervisor Fault/No RF Signal

    Hi, is there a dummies guide somewhere to replacing the batteries (including what type and how not to make the alarm go off)? I took a photo (below) of the version of the system and APP. thanks.
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    Texecom Premier Elite - Help - Cant clear Supervisor Fault/No RF Signal

    Warning: this is a long post. Thank you in advance if you have the patience to read. Hi, I had an Texecom Premier Elite alarm system installed around 3 years ago. The alarm company that I used have been pretty bad on the customer service front (hence why I havnt just gone back to them with...
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