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    Texecom App

    Check your phone power management settings for the Texecom app. Quite a common issue on Android based phones, especially with Texecom Connect V2 (I've switched back to V1 on my own phone for this very reason)
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    Galaxy G2-12 Momentary Keyswitch Zone

    The Galaxy Dimension will allow you to use a momentary keyswitch, the G2 you are stuck with latching keyswitches only, which as you've discovered is no good for the Paxton integration. You'll need something like a handy relay module to give you a toggle output from the momentary output of the...
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    Have been told that we need new fire alarm system. Advice sought please?

    Are you getting false fire activations? Or is it just the double address faults you are having issues with? My gut feeling would be to employ a different company specialising in fire alarm systems to sort this out. It sounds like you may have employed a "part swapper" at the moment who's simply...
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    Annke kit direct connect to camera for image setup

    Not familiar with that manufacturer, but does it not have an option for "Virtual Host" like Hikvision? It may be hidden within the network settings when logged in through the web browser on the recorder. That will enable the direct URL to individual cameras for additional programming. Chances...
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    Alarm installer trade bodies and other questions...

    You're trying to teach granny how to suck eggs Bernard :sneaky: Redcare Classic (ie single path Redcare monitoring) as a new singalling option was phased out by BT nearly 2 years ago. They're still around in older installations but it's a dying technology. Besides, most insurers/risks will...
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    Alarm installer trade bodies and other questions...

    True, but a standard PSTN line is no good if the line is cut prior to a break in. Also, with PSTN being on borrowed time, it's a waste of money investing in any signalling device that uses that technology as it'll be obsolete soon. As a company, we haven't installed anything that uses PSTN for 6...
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    Alarm installer trade bodies and other questions...

    I would forget about contacts on doors, except for the main entrance door. PIRs will give you the best protection to cost ratio as they will cover an entire room. I would recommend one in each room downstairs, including the hallway. You won't find many pro installers fitting a proper system...
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    Pyronix Verses?

    For us, the Deltabell WE is the single biggest cause of call backs in nearly 15 years of trading. Two bad batches of tamper switches, water ingress due to the gap between the top of the cover and backplate (since "remedied" by the inclusion of plastic clip on piece to deflect water away from the...
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    Pyronix Verses?

    I think you'll have the odd problem with any manufacturers kit, it's a numbers game (especially with the amount of wireless about these days) We have plenty of issues with Pyronix, I've heard of problems with Texecom and Orisec from other installers. HKC seems to be about the most robust in...
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    Texecom SmartCom - JP1 & JP2 bit

    It's to plug onto the digi modem connector on the panel, it basically gives you an additional com port (3) as the Smartcom takes up com 1 and com 2. To be fair, they do mention this on page 9 of the Smartcom manual...
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    ProControl+ issues with bandwith and no notification

    How old is your DVR? If it is around 3 years old +, you could have been using the HiDDNS service that Hikvision used to provide. It was a much better option than Hik-Connect/ProControl in my opinion but due to scalability and server limitations, they have stopped accepting new connections to...
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    honeywell g2-g20 bell box and zone lock out.

    Also, the 14.5 volt output isn't battery backed. I went out on call a few years ago to a system that we had taken over, the previous installer had connected the detector supply to the 14.5v output. They had a power cut in the night resulting in a confirmed alarm due to all of the powered...
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    Karizma Plus

    Other than a factory reset (I believe this involves linking two terminals together and re-booting but you'd have to consult the manual for the exact procedure) Was there anything specific that prompted the reboot originally? I presume the battery is in good order as faulty ones can cause...
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    GJD Dygizone - dusk to dawn and sensor query

    You would have to wire a seperate photocell and timer in parallel with the permanent live and switched 230v lighting output for the relevant zone on the GJD controller. The cell would need to be first in circuit, then feed the contacts of the timer with the load output from the cell. Set an on...
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    RG59 cables and connections ?

    As above really, genuine copper cable, twist on BNCs will do for a one-off job like this and a decent boxed power supply from Haydon will be miles better than a power brick.
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    Texecom Premier Elite - Dreaded 'No ATS Available'

    You need to enter the user code twice, then press reset to clear any fault indications. Providing that the fault has since cleared (sounds as though it has since you can connect on the app) and that you have disabled the engineer reset on fault option this should get the system back to normal...
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    Hilook & Talk Talk remote access

    As you have discovered, TalkTalk (and pretty much all other residential broadband providers) have a dynamic external IP, so it's not worth even trying to connect this way. One thing to check before you proceed is that you have a valid gateway and DNS address in the network settings for the DVR...
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    9448+

    There are plenty of threads on here regarding CCTV and alarm systems with app control. In general, you'll find Hikvision CCTV and the Pyronix Euro 46/Enforcer or Texecom Premier Elite being recommended in terms of the kit. As for what intruder equipment would be best for your install...
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    Texecom Alarm with Quad PIR’s

    I don't claim to be an expert on the Pyronix PIRs but i'm guessing something like this; the high setting will probably be the equivalent of pulse count 1, the low setting is probably equivalent to something like pulse count 3. The auto setting will probably switch between the two depending on...
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    Number plate recognition camera

    They're definitely not a "point and go" camera. Take a look at some of the videos on YouTube on how to set it up, there's too much to go over on a forum really
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