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Despite these the double conical washers, I still could not manage to get the cistern watertight. There was still a trickle (albeit minute) of water making its way down the screws, causing occasional drips. I then added an M6 washer to use between the screwhead and the metal washer like this...

Brilliant video! Wish I'd seen it yesterday. I've ordered the dual washer cone kit.

Looked at the pack, there are plastic wing nuts supplied. I have installed this incorrectly.

It's the Armitage Shanks - Sandringham 21.

There was no wing supplied. I agree a wing nut is missing though to lock the underside bolt in position. I also think a rubber washer of sorts would help underneath as well to provide double seal. I am going to try this.

For clarity, the screw/bolt connects the cistern to the pan. I can't test the through bolts for leaks unless the entire toilet is put together. The entire toilet system is brandnew, including the doughnut. Are you saying that overtightening can cause leaks? These links don't link to the...

I have tried to install this toilet but am struggling to get it water tight. The two screws which hold the cistern against the pan are the culprit. I keep tightening them but it's becoming more difficult to tighten them. I have been using a small spanner tighten the nut on the underside while...

The cistern rests on the toilet pan so should be supported there? Aren't the cistern screws at the back more to hold it in position than to provide support? I mean the cistern screws won't be taking any of the weight of the cistern?

Here is photo of 'shank end'? It's still looking like 4mm. Anyhow, I take your advice that the wall plug will take a 4.5mm screw even though the wall plugs came in a pack with 4mm screws (claiming to be 4.5mm).

Just for clarity, here is the unmarked and enlarged diagram of the screw in question, that claims to be 4.5mm but I measure (see photo above) to be 4mm.

I require to drill screws into wall board (to hold a cistern in place) and believe 4.5x40mm screws will be sufficient (with wall plugs). This is the screws and wall plugs I have. I draw your attention (circled in red) to the specified diameter of screw on the instructions of the pack. I...

The pilot holes aren't big enough to take the plugs. The holes are only 3mm in diameter. So I shouldn't use wall plugs? What about just using 5x60mm screws to penetrate nearly 20mm into chipboard like these?

I have drilled pilot holes in readiness for securing the toilet pan to the chipboard flooring (22 mm thick). I am concerned of the wall plugs and to an extent the screw length. As the wallplug is 50mm in length, will it not just ‘pop’ through the chipboard and fall into the solum, never...

I am currently installing a toilet. I will need to use a flexible hose to connect the water supply to the inlet of the cistern. As you can see the cistern input is on the opposite side from the water supply. I am confused with amount of different flexi pipe hoses and different diameters...

I'm in the process of installing a new toilet. I'll obviously need to purchase nylon washers to secure the pan, using screws shown, to the floor. Is there a standard type of nylon washer for this type of job? Also, I've seen white caps that fit over these screws to make it all look...

What is the minimum distance you have inserted into pan connector and not got any leaks? Same question; what is the minimum insertion distance where you have achieved successful install? Also, what do you mean by "finned end into soil pipe?" Thanks

What is the minimum penentration the spigot (back of toilet) needs to be inserted into pan/soil pipe? I am in a situation with a limit and it would help to get a definitive answer. Thanks

I'll order the toilet then take it from there. There is no rush to get this done. Thanks for help so far.

I will be purchasing a toilet shortly and am concerned of the screwing of the pan to the floorboards. Here is the old screws from the toilet I removed: It does seem rather large? Is this absolutely necessay? Aren’t floorboards around 15 mm thick, so why need a 80 mm screw? I've looked at my...