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Cut a long story short, the existing drainpipe drains water onto our drive and down a slope into the lawn. We're having some work done and I want this drainpipe to connect to a nearby rain water manhole on the driveway which connects into the public surface water sewer. I have been told this is...

Hi, we have an established pine tree on the border of our driveway, which is in the process of being re-done. The roots were lifting the old driveway in places and I was assured cutting a few roots would not do any harm. Please see pics below, there are more roots that have already been scooped...

Hi, we're having a new driveway installed and the hardcore being used looks like soil with stones in it - is this normal? It certainly does not resemble type 1 hardcore. Cheers.

Our area had a power cut this morning and since then our boiler is playing up. It's a Worcester combi 30i. Have reset it and changed the fuse, no different. It's displaying code 026 which is unfamiliar and cannot find what this means. Though power is back on, UK Power Network have informed us...

Hello. We had our boiler fixed today and the engineer said we're missing vital screws from the flue. See pic below. It's been like this for ten years and always passed its service, was in place before we moved in. Any advice appreciated, thanks.

I'm thinking of knocking out an existing window and bricks below to put in some double patio doors. The height of the existing opening is 198cm - is this too low to meet building regs? Don't really want to raise the height with a new lintel for the sake of a few extra cm but understand there are...

Hi, we have an in-ground pool which we have just opened. The filtration system is working fine, the boiler fires up but the separate heat exchanger is cold. The pipes into it at the top and bottom are hot, I've bled it until the water comes out hot, but still it remains cold. It only gets hot...

We have a bit of an issue with a broken pipe in our front garden. We live in a semi-rural area of Essex, on a slight hill on a busy road. Since the new year water has been emerging from a muddy bank just past our property and streaming past our front lawn (there is no curb, lawn joins the road)...

We recently moved into a property which has a cesspit (onion shaped). On its first emptying we noticed the top of the cesspit had split (see pic 1), also the drain next to it which took the effluent had virtually collapsed (see pic 2) though we have had this re-built. The section of the cesspit...

Our bathroom has 10 MR16 halogen lights. I've been replacing them with LED's and after a short while 5 of them stopped working. I've taken up the floorboards to reveal as shown in the pic. I resume the white box is the transformer and the black box is the junction box? Would it be a simple case...

Hi, we recently moved into our new house. The mortgage survey showed no issues and as there were no visible signs of cracks or subsidence we did not opt for a proper survey. It’s been a few weeks now and we’ve noticed there is substantial vibration from passing HGVs and busses, more noticeable...

Hi guys, came home from a weekend away to find out our house had been hit by lightening. We have no hot water/heating from our eco tec plus 637. The wired thermostat showed 'com err' (communications error). The boiler itself seems ok but is displaying errors S.0 (no request for hot water) and...

ie, can the process be stopped with flushing/cleaning/chemicals etc - or once they start, can nothing be done? Thanks.

Just wondered if any can offer some help with our problem. We own a house, lived in til 2009, then rented out. In 2005 we had a complete new heating system installed - Gloworm combi boiler and Acove column radiators from B&Q. Over the years we've had several pressure issues, but always got...

Last summer spent £80 on two tubs of Ronseal decking preserve - it's already looking 'grey'. Shed preserve is a tenner for a massive tub - what's the difference? ta.

We had a Gloworm 30Cxi condensing combination boiler installed 6 years ago, with new rads and 50% new pipe work. Ever since its always had a pressure issue, but topping it up once in a while it all that has been needed, apart from a couple of small pressure-related repair jobs. Now, it has...

Hi, my bathroom radiator never seems to work very well. Every time I turn off all other rads it comes back fine, then goes cold after a few days. Any tips? thanks.

Our soil pipe runs down the back of our house, in between ours and next door's extensions, basically meaning the pipe is inaccessible. About a foot from the ground it has split/cracked, quite a dischage whenever you flush the loo, have a shower etc, bit of a health hazard. I hope we're...

Our outside downstairs sink drain (gulley?) fills up with sewage (in the form of nappies) every time we have a shower/empty bath. This has happened before with our neighbours on our left (I think the nappies are coming from the house on our right, but they deny it). Our bath/shower pipe is...

Recently installed new kitchen, all working fine then yesterday all power to the cooker went off. It came back on five mins later but went off again a short while later, and has not returned since. The cooker switch incorporates a 3 point plug as well, with amber lights above this and the cooker...