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Hi All, Our alarm was working fine but I changed one of our door to an entry point and gave it a test. I noticed that the panel displays alarm, alarm, alarm, alarm but there is no siren going off from the panel or external siren? If go into the siren setting and press confirm on, the external...

Hi All Alpha 240e combi isnt producing very hot water or getting the rads very hot either? Recently had the whole system powerflushed and descaled and it was all working lovely. But last few weeks its just not been very warm indoors even with the heating on full for a good few hours and...

Hi All I have a Alpha 240e combi in a bungalow. When I run the hot water into the kitchen sink next to the boiler it behaves fine. But if I try to run a bath in the bathroom about 15 feet away the boiler keeps going out then reigniting and trying again. We have to put the kitchen hot tap on...

Our oven has stopped working, or at least stopped getting hot. But the grill which uses the same element works fine? Could this be something as simple as the selector switch?

I want to flush out the system on my CH but as its a combi boiler system I'm not sure how to do it? I'm not looking to power flush it, just add some sludge eater for a week or so and then flush it and add fresh inhibitor etc. So do I just undo the system drain and turn on the filling loop and...

Hello. My Alpha 240E occasionally fails to fire up on DHW and the red temperature light comes on and we have to press the white reset button. Its become an almost daily occurrence now but when it fires up as normal the DHW and CH are both fine. Any ideas on what could be the cause of this...

Hi All I have a Alpha 240 Eco combi boiler. Rads are fine but the DHW was getting worse by the day. The boiler fired up and start to heat it but then clicks back out again? It did help if you ran it slow but it was getting worse and worse and then it was down to a trickle to get hot water at...