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Hi, I'm having major problems trying to get my pilot light back on. Our hot water wasn't working, so I decided to turn the boiler on and off again, with the hope of bringing it back to life. When it came to turning the pilot light back on, I can't relight it. The ignition is lighting...

I am quite inexperienced in this field. We have got to the stage now where we have to turn all the radiators off if we want hot water, as even though the thermostat is turned down and the heating on our boiler has been turned off, the radiators still produce heat! Our boiler is an ideal elan...

We have a Stelrad Ideal Elan 2 boiler. Over the past couple of days, we have only been able to produce luke warm water at best. We have a Honeywell timing control system, which when you switch the hot water on will turn on the central heating. We have had the boiler serviced within the past...