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I’ve noticed a large damp area on our front doorstep. The doorstep is within a dry warm porch. I’ve included photos for reference. I’m wondering where this is coming from, i suspect the outside storm drain may have become overwhelmed with the current heavy rain fall making the ground saturated...

My alarm system is a Texecom Premier Elite. This year I intend to replace the batteries in the wireless PIR’s, main panel battery and the wired bell box. Will the tamper be put on hold/pause while I swap out the main control panel battery and wireless PIR batteries if I enter the engineer code...

I had an extension built 12 years ago and just recently (during sub zero temperatures) I've noted a strange round circle in the plasterboard ceiling in the garage. It's never been painted so is it from adhesive or something else. At first I thought it was a water leak but I'm not sure due to the...

I had a Texecom Professionally installed some time ago. The company went bust. Fortunately, I have the engineer code. However, would this allow me to gain access to Wintex and the settings or would Wintex have a separate user ID and password?

I’ve noted that i’m getting an increase in RF jamming notifications. I undesrand this can happen if a device is operating on the same frequency as Texecom wireless devices such as wireless thermostats etc. The batteries were replaced recently in both wireless pid’s so I assume the batteries are...

At some point the join has been leaking and green corrosion has formed, see picture. Its no longer leaking but whats the best form of action, just leave it or clean it up. If i clean it then what with? I add inhibitor to the heating system each year which hopefully will prevent further corrosion.

I want to remove some wireless PIR's while decorating a room. How do I disable the tamper so the alarm doesn't trigger? I have an engineer code.

I have a texecom smartcom connect fitted to my texecom elite home alarm. However i had to reset the broadband router due to a fault. Now the smartcom connect box is flashing and is not connecting to wifi. I’ve pressed the wifi button on the smartcom connect box and i see the smartcom ssid being...

I own a 60 year old house and it has a black rubber water inlet hose coming from the watermain through the toilet floor joining pipe work. Over the years the pipe has been painted over with wight paint. I’m assuming the pipe is as old as the house. What’s the life span of these rubber pipes...

I have a Geberit cistern (originally repaired) but now needs replacing. Its discontinued. Are there any alternative straight swaps. Item number 223.830.21.1 dual flush. For reference its for a slim line Rak toilet. I’ve included some photos for reference.

I've inherited a Professionally fitted House Alarm, however, I don't want to pay for expensive maintenance agreements. If I find that I'm unable to maintain the system myself can anyone recommend a system that is easy to install and maintain? I've seen DIY home security systems on the market...

Hi, I've recently moved into a house and I have a Texecom Elite Premier installed plus a Texecom Connect box. After some reading, the system can be operated by an app externally. The system seems to be a hybrid system with wired and wireless sensors. My question is, how easy is this system to...

Hi, I purchased and installed an Ikea mixer tap a couple of years ago and the warranty has now expired. This tap started to get very tight to turn and the white washer was protruding from the third pivot from top as shown in the picture. Can the tap be taken apart and the washer replaced?