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The machine (Bosch Excel 1600 Express WFX 3267GB/11) was operating normally except the pump was not fully emptying the drum so I purchased a generic replacement and fitted it. Now the pump is working fine but the drum isn’t spinning! The water fills and I can hear clicking noises as it...

I’m having trouble changing the washer on a faulty toilet cistern valve. Whenever I’ve changed washers in the past it’s always been a simple case of unscrewing the top section and then changing washers – but this one has me beaten for the moment. The top section is either VERY tight or...