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Morning A newish roofing company (Dec 2019) in Newcastle has refelted an extension flat roof for me yesterday and says guaranteed for 10 years. There is water collecting in same place as before. Would like advice on if this is normal? And what paperwork I should ask for the guarantee? Pic...

Hi there, would appreciate some help please :) A couple of days ago I found that I had no hot water, and that my Halstead Ace High had no lights on. I tried both resets (the one on the dial and the overheat reset), checking the fuse on the plug and on the PCB, and have also checked that...