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Recently we noticed several black lines appear in the bowl of one of our toilets. The thickest line runs down the centre rear of the bowl from under the rim down to the waterline, there is another less pronounced line to one side from rim to waterline where there is a slight channel in the...

My family moved into a brand new house in summer 2012. Being new it should be built according to current regulations, the loft has about 300mm insulation laid in 2 layers between the joists and the 2nd layer at 90 degrees. The only thing I have changed is to lay boards over about 1/3 of the...

A few months ago my wife and I moved into a brand new house and soon noticed that there was a smell of drains in the ensuite bathroom. We called the builder who sent round the plumber but he seems quite clueless about most plumbing, it has taken him several attempts to fix various leaks and...