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Hi, I need to leave my Victorian house empty for three months during winter. The insurance company requires that I keep the temp at a min of 15C, OK so I need to leave the conventional boiler on. I will insulate the boiler condensate pipe and the pipe to the single outside tap. Never had any...

Hello, I have one of these combi-boilers - two months old. Some time during last night the heating stopped working. Hot water still works. Pressure gauge shows zero. Following the steps in the installation manual I closed the two heating valves, put the boiler into fill mode and refilled the...

Sorry for such a basic question. The cupboard with the hot water tank and the cupboard with the non-combi boiler are a mess of copper piping and I am trying to make sense of it. I want to replace a washer in a downstairs hot tap. There is a pipe that goes to the loft. This pipe has a valve in...

I have a three year old Hotpoint washing machine. After a full day's laundry it is sitting in perhaps half a cup of water on the floor, directly underneath. I took the top off and I put some detergent in the drawer then ran it on rinse cycle. When finished I looked from the top and the bottom...

I have a concrete freestanding coal bunker with a large plywood lid. The plywood is rotted and water is leaking in, so I need to renew the entire lid. The current lid is held on with two hinges bolted into the concrete top. The previous owner covered the plywood in tar paper and just overlapped...

Old house with a 1960s fuse box and RCD. Since we bought the place the main RCD (but not the circuit breakers) randomly trips. Getting tired of it and no idea how to proceed. Typically it trips once every few months. It did it today. It last did it three weeks ago, twice in a row separated by...

I have a large, detached Victorian (solid walls). The CH has been flushed and the boiler serviced. The heating switches off at 9pm. Between 9pm and 7am the temperature in the house drops four to five degrees. The next morning the heating switches on, however on a day like today (3.5C...

I have a router I brought from the US. It doesn't have an earth pin, only a live and neutral. Requires 650W. I will be using it in my shed. I am looking at getting a step-down transformer. Cost of a 1000W one is £70 and the product descriptions are a bit vague about continuous use...

So my four year old boiler (conventional) has developed a very bad vibration. When it is heating up and when it is shutting down it sounds like a dirt bike. The service people are stumped. They have changed the fan and the bearing plate and it didn't help. Worcester's only suggestion is to...

Hello, I've owned the house for two months. Worcester Bosch 40CDi installed four years ago, 13 rads, detached solid brick Victorian. The boiler was serviced by Help-Link a month ago. Just over a week ago the rad in the kitchen started working intermittently. It would either turn on in the...

Hello, I recently bought a 1902 house and one of the fireplaces was bricked up. I had a builder open it up and what we found can be seen in the pictures attached. My current research leads me to think that this fireplace had firebrick panels that went into the metal frame. Could that be...

Hello, we recently purchased a house and we are struggling to maintain the temperature in it. It has a Drayton digital thermostat in the hallway, gas central heating, a relatively new Worcester boiler and a Honeywell digital time control. All the radiators have controls and are set to the max...

We have just bought a house and it has: - double doors at the front - double doors at the back of the living room - double doors from the conservatory - single door from the kitchen The double doors have two keyed-alike locks. This means a total of four different keys for the...