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  1. secureiam

    Hive security users

    If you have Hive security systems you may be affected according to this article. https://www.msn.com/en-gb/money/technology/homeowners-security-systems-to-become-useless-as-british-gas-begin-switching-off-devices/ar-AA1eMDZw MSE have provide details on your consumer rights and which services...
  2. secureiam

    Free advice

    Good afternoon, please can I ask people to stop calling me for free advice. If you want free advice post on the forum and wait for someone to respond. On the forum we get some credit for our services, but you phoning up because you dont want to pay and expecting a professional to bail you...
  3. secureiam

    Phoning or emailing Secure I AM

    Please do not ring us if you want free advice unless you have been advised by us to do so as we are interested in your problem from a learning perspective. Just had a call, asking me if the Premier panel is capable of working so that it will arm without the door having to open and close. They...
  4. secureiam

    Dash cams and trackers

    Is there a dashcam that takes a picture of the driver and sends it to the mobile phone? Looking at Skoda superb and want front and rear dash cam, front ideally 4k but will settle for 1080p Also a tracker car will be a key rather than keyless suggestions welcome.
  5. secureiam

    Honeywell pulling out of intruder market

    My distributor tells me today Honeywell appear to be pulling out of the intruder market completely, with Accenta and Galaxy ranges of products not being replaced. Can anyone validate this.
  6. secureiam

    PSTN services update

    As you are probably aware there are plans to phase out PSTN by 2025. The link below shows areas that apparently new PSTN/ISDN services will not be available as of later this year. https://www.bt.com/bt-plc/assets/documents/digital-services-lab/FTTP_upgrade_exchanges_June_2020.pdf Information...
  7. secureiam

    Accenta optima

    My distributor advises this morning that the panel has been discontinued and that they wont be available in the future once existing stock has gone. There is no official plans to release an equivalent panel according to the advice received this morning. If anyone has this range of panels and...
  8. secureiam

    Texecom Connect V2 officially Launched

    Texecom have officially launched there V2 app today. All those on V1 can update there app by downloading from the App store. V2 visibility is a free service and should be similar to V1 of the App. There is a paid option and this will require an installer to have you on their system for an...
  9. secureiam

    Texecom Connect V2

    Just to let those with Texecom Connect that the V1 App is being phased out and as of April 2021 you should be on the V2 App. Texecom advise that the App is currently to be free, and the same functionality as V1 app will be included. Additional features are to be added that may require...
  10. secureiam

    DS-2CE56D5T-VFIT3

    Anyone got use for one of these, PM me, once its gone its gone. It is free as long as postage costs are met. https://www.hikvision.com/UploadFile/image/2014081912401077713.pdf
  11. secureiam

    Risco cloud to be a chargeable service

    I have received notification today that the currently free Risco cloud service is to be phased out and replaced with a chargeable service. The details of costs are not yet known, along with when the process will start. This is not a major surprise as the industry as a whole are looking at...
  12. secureiam

    What are people paying for battery changes panel and wireless devices?

    So yesterday a builder/ sparky referred a potential new customer to me due to his issue with his system, the wireless system is two years old, so advised his batteries will need changing soon before they start to fail and the back up battery in the panel should be fine. It was immediately...
  13. secureiam

    Texecom Connect and PVT messages yesterday

    Please note, do not send private messages for free advice, please post in the public forum. Last night there was a short period where there were issues with Texecom ssl certificates not auto renewing. This occurred around 10pm last night and has been resolved. Connection issues and ATS faults...
  14. secureiam

    TV's and there quality

    Bought a Panasonic TV, great picture, but it goes through phases wether it goes blank, down power power up usually works for a very short period redo the installation and it will last months usually, but its a ball ache so looking at replacing it as Argos and Panasonic haven't be helpful in...
  15. secureiam

    Yale HSA6400 query John D

    Think your the man that can help me...... A friend has one of these in there home, following a power cut the screen has gone blank and hasn't been powered up since so they tell me. I have long since advised that the alarm isn't suitable for there needs but something is better than nothing and...
  16. secureiam

    Notice

    Please note can those people calling me for help please stop. As an installer I offer advice on this and other forums FOC. This does not mean you can call my business numbers and expect free advice, payment would have to be taken before any advice is given. Just had one caller asking for help...
  17. secureiam

    Texecom Cloud Remote Maintenace? Health Check

    So many of you have Premier Elite systems (installed or maintained by yourselves), Texecom have introduced a new system which cost the installer x per year + per panel per year, whilst not compulsory for installers some new features appear to be only available on this new platform. Just...
  18. secureiam

    Merry Christmas

    Have a good one folks, and don't get too drunk. No doubt I will be floating around during the Christmas Week. So Merry Christmas and a Happy New Year may the only bells you hear this Christmas be Santa's sleigh bells.
  19. secureiam

    Merry Christmas

    Merry Christmas everyone hope you have a great one.
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