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Hi all. Due to Vodafone 3g switch off, I want to upgrade from my existing Smartcom to the 4g version. Is this a simple plug'n'play switch or will it need further configuration?

I just upgraded to a new IDS-HTHI-7208 M2/S All good but I cant get the output to my AUX monitors to be 2*2 with the layout I set in this page. I keep trying to set "output interface" to aux, but as soon as I leave to the next tab, it keeps resetting itself to VGA/HDMI. Either way I can get...

I was using this system DS 7208 HUHI K1 with Ds-2CE56H1T-IT3Z for a few years and have been happy. I have 6 coax/analogue cameras. Yeterday all the cameras seem to be looping to restart themselves. A bad quality image appears with the camera technical info and then they go blank and restsrt...

I have got a supervision fault for 2 weeks. It is coming from a wireless window contact. BATtery is fine. It is not polling. I checked on here and solution seemed to be to put in to commissioning mode. I opened the cover (tamper) and waited 20 minutes, but the alarm still with supervision...

I am getting quite a few alerts of illegal logins to my system. It is residential setup. Is this something to be concerned about? DVR is Hikvision DS-7208HUHI-K1 EG: This is an automatically generated e-mail from your DVR. EVENT TYPE: Illegal Login EVENT TIME: 2019-08-18,22:52:05 DVR...

I have a few DS-2CE56H1T-IT3Z 5MP. Been very happy with image quality etc. In past two or three days, 1 camera has started accessing it's own menu, and keeps looping the menu options inc. language changes. It has also zoomed or adjusted focus to something unusable. Only thing I can think of...

I have a few Hikvision DS-2CE56H1T-IT3Z. They are motorised exir 5mp. I am getting very good quality picture. I then purchased a Hikvision DS-2CE56H1T-IT3 for my front door. Besides for it being fixed at 2.8mm the specs look to me the same and the model number also almost identical, but the...

I have a router that doesn't allow incoming connections. I can connect to my cameras remotely via the android apps using the hik-connect credentials. Is there a way I can do via PC? When I go to hikconnect website and click on the ip of the device, it tries to access direct to that IP but...

How do I set the notifications on the texecom connect app. I get like 20 notifications one after the other telling me that eg. "Remote access ended at 19:33 today from your" All I want is one message if alarm is activated or if tamper/fault.

Hi , I upgraded my COM WIFI to a Smartcom. Was easy and all working fine. 2 issues. 1. For space reasons, I had to switch the existing GSM module from COM 1 to COM 2 in order to accomodate the dual smartcom cable. I changed the com port configeration in the keypad to reflect this. The system...

We had a new boiler Valliant ecotec II Plus 637 fitted approx 2 years ago. This was fitted in attic so gas supply pipe goes up the side of house and then enters attic and goes across the width of house and then to boiler which down the other side wall. Basically run from meter is approx 17m...

Just installed 32 zone wireless expander on my wired Premier Elite 28. FW upgraded to v4 . All ok. I am now trying to connect wireless PIR XT-W, but it cant seem to find it. This is what I am doing: 1: I have left the expander panel open (Insrtuctions have to keep tamper panel open - hope...

I have a DS-7208HUHI-K1 and Hikvision DS-2CE56H1T-IT3Z 5MP. Any downside going with highest settings on all options under image settings? i.e 5mp, (possible to have 4mp 25 fps) H.265, Highest video quality (vs high, medium, lower, low etc), 12 fps 1440 kbs (default)

I have installed hikvision turret cameras and am very happy. Only issue is at night the night vision seems to light up the white wall near it and the area I want covered is dark. Anything I can do?

Can anyone recommend someone with reasonable prices who can add sensors to an existing fire alarm system. Category L1 System in accordance with BS 5839-1. Job based in North London.

I have a front door camera and would like to feed the images to 4 screens around the house and to DVR. I thought that there would be a adapter that can do this, but at the moment I can only find max a 4 way splitter . I have found powered amps that can split more but these are powered. Is there...

I know sounds like paradox, but say I have cables run from alarm panel to location of where I would like ane extra PIR. Lets say I have run out of hardwired zones so I want to add the zone with Ricothet, can I use the alarm cable to power the device so I do not need to worry about flat batteries?

Hi, did a FW update to v4. I backed up all to Wintex and restored post update after restoring defaults. It seems like restore gone fine but the PIRs not registering in the walk test. What have I done wrong?

mistake, admin please delete

As I posted in past I was looking to move my existing alarm PIR and door contacts to new extension. The builders prepared cables from the point of previous location to new one and all looked fine but now having real trouble connecting them up. On one extended cable the PIR simply won't power...