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Hi there I've got an Elite 48 panel and PSU200. Replaced both batteries but the battery fault light still appears on in the PSU200 (and battery fault on the keypads), even after a few days. I checked the voltages - the panel battery shows 13.73V and PSU200 12.86V, both are brand new Yuasa 12V...

Hi all I have a door contact on my garage door, and a PIR inside the garage. The door isn't exactly airtight, and sometimes (for example with the recent storms) something may move in the garage from the wind. I have set the PIR to "double knock" to prevent false alarms in this case. However...

Hi there I logged in to my panel from PC to set the time and change the clock adjustment, when sending back the config to panel it stopped 75% through and said connection to panel has been lost. Now the keypads show the whole config has been lost (e.g. normal message is blank, integration with...

Hi there Got a problem with my electric underfloor heating that my builder installed in 2013 It's a Heat Mat installation below tiles, controlled via a KNX switch that turns it on for a set amount of time (via a KNX actuator). It's in the bathroom but there doesn't seem to be any cracks in...

hi all quick question to check why this entry time isn't working as expected in my garages. so Area A is set as a Timed Exit, Entry 1 Delay Time and Entry 2 Delay Time are set to 120s. Area A has a: garage door contact set to Guard Access a PIR set to Guard Access and to Double Knock too a...

So just now my alarm went off out of the blue whilst I was in the house, put in code and there were a bunch of items. I downloaded the log and it looked like earlier today in the afternoon there were some battery issues too: ... The system is configured with a battery in the main box and...

Hi there A little mystery... not sure what's going on here. Premier 48 panel and Part Armed overnight When disarming system in the morning I saw that a zone had been active overnight on the keypad. The logs: So what exactly does this mean? I can't remember hearing the internal or external...

Hi Was hoping someone can explain this to me. Premier 48 system - I have the garage set as zone A, house B. A few days ago I set a part arm (downstairs of house plus garage). A PIR in the garage triggered (there is a boiler etc in there, so maybe from the heat or something). When I woke up...

Hi So I was just making a minor change in Wintex on my Premier 48, whilst sending the change to the panel via the network something must have gone tits up on the network and the connection dropped from my laptop. Now all the keypads show no information (date has been reset, top line is blank)...

Hi all Thanks to you guys on here my alarm has been working fine for the past month. In the past week though I've had two issues which may or may not be connected on my Premier 48 wired system. - last week at 11pm downstairs only was armed, and the alarm triggered. I checked the logs in...

Hi there First of all thanks to everyone on the forum - the threads on here have been an invaluable resource for getting my alarm up and running properly (the installer - an electrician - didn't do a particularly good job in configuring the system, so I thought I'd do it myself given he seemed...