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A customer of mine has a faulty bar shower and I cannot identify the right thermostatic cartridge for it and nor can The Shower Doctor. Do any of you know a make of bar shower that has a central ¾" connection on the TOP so I can do a direct replacement with what is already there? Both Mira and...

Do any of you chaps know when Potterton made their range of Statesman OIL Boilers? A customer has moved and wants to know the age of his boiler. I can't get any info from the Boiler or Literature. It's a Statesman 65/85, Serial Number ALJD507. It looks be be a reasonably old conventionally flued...

I was planning on making a concrete slab tomorrow to form the base of a new shed. Temperatures overnight are forecast to drop to -2° C. Am I likely to cause a curing/freezing problem as the concrete sets or will it be fine if I cover it with a couple of sheets and some polythene over the top?

Does anyone know how I can get at the O rings on this mixer tap? It leaks only when being used so it's not the cartridge itself. Or do I suggest a new tap to this customer?

I was called to an emergency water through ceiling job today in a 5 year old bungalow. The central heating flow pipe had burst in the loft. Apparently there was burst on this same pipe about 600mm from this burst a couple of months ago, but I didn't cut out the split that time. Have any of you...

I am changing an old oil boiler in an S plan heating system. These two objects are fitted close to the boiler... what do they do? Dave

Have any of you guys ever come acroos this? Today I went to turn the water off at an underground plastic stop tap. Turned the plastic tap head off with just one hand on my long stop cock spanner... and the whole head broke off. Plastic fitting completely snapped off. Bit of a panic and...

I was called out to a Mistral 70/90 Combi, 2005 model, last night. It was leaking either from the main waterway in the boiler or from the thermal store for the hot water. Rang Mistral who say either part no longer available, but they may be able to weld up any holes or splits if I can take it...

[code:1] A customer rang me on Saturday evening: his Thermecon System 100/150 oil boiler had gone BANG, blown the casing off and the combustion chamber cover plate had been blown upwards/outwards and now has a nice curve to it. [see photo] The boiler continued to fire and fill his utility...

A customer has complained of poor heating performance at several radiators, especially at the extremeties of the house. I took up some floor boards today and found this: Am I right in thinking this is a manifold for a single pipe system in 10mm copper? There doesnt seem to be any pattern to...

I was contacted by a company today called "DotGov Directory" www.dotgovsuppliesandservices.com . They claim to be able to give me work for local authorities etc, and all I need to do is 'register' for £99. Has anyone one else heard of them, or even signed up with them. Would it be quicker if...

I was called out on an Insurance Emergency last night - leak in airing cupboard in house <1 year old. It turned out to be the tundish on an unvented cylinder. The D2 pipe was connected via solvent weld 32mm pipe to the soil stack. Strange as I thought you needed copper only as it is capable...

I have a NEFF integrated fridge, sorry, don't know the model number (no freezer compartment) that is too cold. Obviously it is turned to the warmest setting on the main dial, but still manages to freeze my salad. Any suggestions, other than leaving the door open a bit or drilling a hole :?:

Been to fit a heated towel rail for a chap today. Open vented y plan. Noticed that he only had one TRV in the property, but our friends at British Gas had replaced his boiler 3 weeks ago. I am OFTEC registered, no dog card, but would have insisted on fitting trv's on existing system if the...

Ever seen this before? Called to a leak through ceiling last week... steel pipe (1970's) soldered with copper fittings. Probably been there 30 years, but now leaking. Have a photo but don't know how to upload, sorry?[/img]