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Hello, I have a thermostatic shower that runs either really hot, or really cold. I want to take of the front cover so I can have a look at the pump to see if it is easily fixable. The temperature dial has two knobs on it. The longer one I could turn by hand and it loosens and comes off. This is...

hi i have a circular window in my loft, which has some black material on it, not sure what it is - maybe soot? it hasn't come off with a lot of scrubbing - have also tried spirit of salts, but no luck. any ideas what i can use to remove it/ who could do such a task? many thanks