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i accidently have the same post on twice but don't know how to delete one of them. Can anybody help?

I can't open a bedroom double glazed window even though the handle is in the open 9 o'clock position. When I move the handle it feels quite loose and can hear the mechanism working but it won't go all the way down to the shut position. I've tried WD40 and a different handle but neither made any...

I can't open a bedroom double glazed window even though the handle is in the open 9 o'clock position. When I move the handle it feels quite loose and can hear the mechanism working but it won't go all the way down to the shut position. I've tried WD40 and a different handle but neither made any...