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I'm having double glazing installed by a reputable local firm with 30 years' trading. Everything is in the quote, including the installation of required extenal lintels. Their surveyor had full access and I pointed out the state of the external brickwork where the lintels are required - there...

Having new double glazing installed. The window frames appear too short for the apertures. The fitters have added an extra piece to extend the width of the top of the frame, see photo. From the inside you can see the top edge of the actual window frame, it shows as a thin line at the join with...