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Hi, My builder installed new wooden sash windows for my flat last summer. Unfortunately, it seems the corner of the window frame is a bit rotten (pic attached). I don't really know how big this problem is, and what is the best way to repair the damage. Do you have any suggestions? Thank you...

Hi, I renovated my flat earlier this year and installed a new CH system as below: * Vaillant ECO Tec Pro 24 combi boiler * Nest Thermostat * Water UFH for living room * Radiators for bedrooms Everything above is new, including the pipes. Yesterday the boiler stopped working, showing...

Hi, I'm currently renovating my flat and run into a damp problem. I don't really know what to do. Any suggestions are welcome..! My contractor found a damp area on the wall and suspected some water leak from the flat above. In that area of the flat above is their boiler, and they indeed...

Hi, I'm doing a full flat renovation (2 bed, 60 sqm). Apart from keeping external walls and some of the internal walls, everything is to be demolished and replaced with new ones. Before it started, my contractor estimated the project to take 4 months. Now we are 3 months into the project and...

Hi, I'm renovating my kitchen. A new cooker hood will be installed, which supports both extraction and recirculation. The issue is, the kitchen is located a bit far from the external wall. If I were to run a duct pipe, the route will be: 1.5m (up to the ceiling) + 90 degree turn + 6.5m...

Hi, I'm doing a renovation of my flat, which involves replacing an old regular boiler by a combi to save space. My flat has 2 bedrooms and 1 bathroom. My builder recommended Vaillant ecoTec Pro 24, which seems to be a good choice. The new combi boiler is to be placed in a utility cupboard in...

Hi, I live on the 2nd floor in a converted Victorian building. I'm doing a flat renovation and I plan to install UFH in the living room as well as wood flooring. My freeholder has very strict requirements on soundproofing. I did an acoustic test, and the technical solution to have UFH while...

Hi, I own a leasehold flat in London and I recently got License to Alter from my freeholder for my flat renovation project. On the license, it says the working hours are restricted to 8am to 6pm Mon-Fri, and no noisy works are allowed before 10am. My builder just told me that basically means...

Hi, I'm about to sign a contract with a builder for my flat renovation project. It is a relatively big project (£80k + VAT, 16 weeks). I have a few questions regarding contract and payment schedule. All suggestions are welcome! a) My builder prepared a FMB contract. Is FMB contract ok or...