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FYI, Texecom are having a bad day today, so if your connected panel is throwing errors, or the app isn't working, this is probably why: https://texecom.trust.pagerduty.com/

Just enquiring in case anyone else saw anything - my parents reported getting no app notifications for an alarm activation overnight, nor were they getting other notifications. They set the alarm off again this morning and again did not receive notifications, but they've just tried again and it...

Just coming around to the third anniversary of installing the Texecom alarm and am pondering battery replacement. The old Honeywell system was pretty dumb when it came to batteries, but I see that the Texecom should perform regular backup battery checks to ensure they're not dead. What is...

I have a Texecom Premier Elite 48 alarm, which has been installed (by myself) for around 3 years now and worked flawlessly in that time. Last week, it started reporting "ATS Path Fault Alarm from Panel Input", and has a latched "ATS Path Fault" alarm in System Status in Wintex. The panel reports...

Fired off a firmware upgrade (from Texecom Cloud) on a freshly installed panel and the firmware update jammed here: Any idea where this user authorisation is done? I can't see anything anywhere... For reference, SmartCom is already updated to the latest version and is connected via ethernet...

Was just looking at this for a new install for my parents, and I noticed that it has following, grim pronouncement at the bottom: This doesn't seem the case for the pure ethernet / wifi SmartCom, which I've used before. Is there any specifically different about this, or is this just a bit of...

I've recently taken on two (very active!) kittens and, with a view to this, replaced a couple of aging Honeywell PIRs in the kitchen where they live with a pair of Pyronix KX10DP, described as "Pet Tolerant PIR". Well, you can probably guess the next part. The little buggers set the alarm off...

Hi all, I have a couple of Pyronix KX15DTAM ("15m Anti-Masking Dual Technology PIR"), and one of them is occasionally reporting false masking alarms in Wintex (and making a chime noise on the keypad): Is there any way to tune the behaviour of this? I do have some clutter hanging that might...

Quick question: What files do I need to backup in order to restore my alarm configuration in the event of a complete system loss? Assume that I've updated the configuration in Wintex using a "Receive all data and logs" with a recent configuration. I've found the appropriate...

I have a 20 year old Honeywell PSTN dialler that was a carry-over from my old alarm and is now running on a Texecom Premier Elite (driven from IOs), but as we move to FTTP, it's occurred to me that the PSTN line will vanish, and I will need a new solution to replace this. I already have...

Hi all, I have a Premier Elite 48 + PSU200XP expansion. I would like to add a magnetic gate lock (the smaller of the two versions) to the expansion so that I can secure a side gate when one of the alarm areas is set. According to the PSU200XP docs, the 12v output is protected by a 1.6A fuse...

Hi all, First-time tiler here! I'm using a few boxes of spare tiles to create a backing to my garage worktop and sink. Going well so far (IMHO!) but I can see trouble hoving into view in the form of the wall sockets... I've watched a few videos, and all seem to use an expensive, job-specific...

Slightly odd request here. My alarm has a Texecom Smartcom which I use locally to interface with Home Assistant as part of my home automation platform. I do not use Texecom's cloud service or app, preferring to use my own which is somewhat more sophisticated ;-) Normally my Smartcom is not...

Hi all, Just about to add an 8XP to my Premier Elite 48 panel and I note the following from the manual: Before connecting keypads, zone expanders and output modules, isolate ALL power from the control panel (AC Mains & Battery). Do not continue if there is still power present on the control...

I have a somewhat archaic Hikvision DS-7604NI-K1 for which Hikvision seem to have given up producing new updates. I need some more cameras anyway, so was pondering an 8 channel update. Hikvision seem to do a 12MP and 8MP replacement (DS-7608NI-I2 and DS-7608NI-K2 respectively). As I don't...

Probably one for the more tech-savvy audience, but thought it worth sharing. In recent months, there has been a fair amount of development of an interface between Texecom Premier Elite alarms (with ComIP / SmartCom) and Home Assistant, a popular home automation platform. Home Assistant natively...

Hi all, Is it possible to change the part arm text for part arm options 1, 2 and 3, or are they hard coded? They are currently "Evening arm", "bedtime arm 1" and "bedtime arm 2". I've a good search through, but this eludes me!

I'm fitting a steel personnel door to an outbuilding (https://www.lathamssteeldoors.co.uk/panelled-security-doors/security-cottage-style-steel-door/, in case anyone is interested), and I suspect that, being steel, a regular reed-switch door contact might not work as well as it would on a regular...

Hi all, Some 15-ish years ago, I installed an Accenta G4 in my house (UK) and it's done sterling service, never missing a beat. But, we've outgrown it now and so the time has come to replace it. Specific requirements that we need for a new one: Wired (not wireless) 16 zones Wired remote...