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Hi got a galaxy flex 20 Dose enyone know how to clear the event log as mine is showing full Allan

Hi all I've got a flex 20 installed 12 months ago took me 3 months to iron most of the problems out but now sorted with a little help from the galaxy guy. I've just got a key fob and I'm trying to activate it l get as far as pressing the 1 and A together and it says its not available as anyone...

Hi I've just install a galaxy flex 20 finally after 3 months but I'm left with 1 problem I can access the GX app via my WiFi with no problems but if I turn the WiFi off and try to access it via the phone data I get nothing I've entered the external gateway IP of my router in menu 56 also...