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Hi, we bought our boiler (GlowWorm 24HX) around 2005. When we had it serviced recently the electrode fell to bits. On getting the 'correct' replacement we found it didn't fit, the ceramic insulator around the electrode is too long and fouls on a shoulder of some kind in the heat exchanger...

Hi, I've got a salamander shower pump feeding two showers with thermostatic valves and rain shower heads. All was fine until the original shower heads died (one scaled and one split), I've tried to replace them but invariably the shower heads are made of two sections (top and bottom) that get...

Hi, I have an unpressurised central heating system (Underfloor heating up and downstairs) and recently had to replace a shower - which meant removing the hot tank. On hooking everything back up and letting things settle/re-fill (the tank feeds have isolation valves so I didn't drain the heating...

Hi, I started extending my house back in Feb 2005, initially with a single storey rear extension, then a two storey side extension a couple of years later (same planning app etc.) When I started, the attitude seemed to be that DIY electrics was still okay (despite Part P). The work to be...

Hi, I have seen a number of walls locally that appear to be rendered on the sides and the top, this seems to give nice clean lines and I have a large garden wall that I would like to do the same to (9" hollow concrete block with a top course of dense concrete blocks laid flat, about 10ft...

Hi, the trim that goes on the metal base of one of my kitchen stools disintegrated. The base is one of those pressed metal disks that raises gently towards the centre and on the outer edge curls under slightly.. Any idea where I can get a replacement? I can't find the order email that...

Hi, the upstairs lights recently started blowing their fuse (old style fuse wire), on investigating in the loft (fully boarded but with a hatch for wiring access) it seems some rats have taken a liking to the insulation on the wires around the central lighting connection centre. :( Some...

Hi, During a recent extension I laid in 6mmsq 3 core swa from the CU under the stairs to the future location of my garage and 2.5mmsq 3 core to the expected shed location dug to required depth with tape etc. to ensure I was covered for supply Unfortunately we decided to switch the two...

Hi, I am looking for a waterfall bath filler, but because the bath is rather large and we are not on a pressurised system I was concerned about flow rates and hoping to find at least the waterfall outlet with a 22mm fitting if not the taps... does anyone know of any? many thanks Trev

Hi, our kitchen sink has one of those large stainless steel plugs with a slotted basket to collect large solids etc. It has a captured rubber washer that seals it in the waste when you push it down. This has perished and torn and no longer seals. I removed it quite easily but can't find...

Hi, my neighbour (an elderly lady on her own) is having work done on her roof, they are cleaning off the moss, apparently jetwashing the tiles, repointing anything that needs it and then if I have this right they are spraying the roof with some kind of silicone seal? Is this normal? (Tiles...

Hi, I have large porcelain tiles on the floor of a wet room, in the preformed tray area they had to be cut diagonally to allow the fall, on some of the cuts there has been some chipping to the edges of the tiles. The tiles and grout are both dark and a similar colour - will it be...

Hi, I know these things exist, one of the local plumbers merchants used to stock them but doesn't any longer and can't get hold of them, does anyone know where I could get one and what they are officially called if it's different? My concealed cistern is going high (has a 2m pneumatic tube...

Hi, anyone fitted one of these? I need a trimable shower base for a wet room, I was initially looking at the marmox showerstone but it is hard to track down many who sell it and I would need an extension piece which I can't find anywhere (shower area is 1100x800). also, marmox recommend...

Hi, I have planning permission to replace an old asbestolux garage with a brick built one. This is on a smallish driveway running across the rear of the property. We have a driveway with parking for 3/4 cars at the front so have no need of parking at the rear. My question is: Is there a...

Hi, I've just found out that I need to flush my central heating system, it was recently comissioned and acid flux was used on some of the copper pipework.. It currently has sentinel x100 inhibitor in it.. I plan to put sentinel X300 cleanser in to remove traces of flux etc.. then refil...

Hi, I have a longish primary run (10m flow + 10m return) in my loft in 28mm copper pipe.. I originally planned to lag with 25mm pipe insulation and have clipped it so that I can, however it's pretty expensive (1.75+Vat/m vs 1.10 + Vat/m) .. but so is gas :-( (at the end of the run the...

Hi, I have a few tv/satellite points going in, I ordered the faceplates to match our sockets and light switches, the sockets and light switches all fit fine, however I am struggling to fit the tv point. The clamp for the cable is right at the edge of the pcb with the connection for the...

Hi, I've recently fitted a new hot water tank as part of a new heating/hot water system, when I filled the system there were no leaks from the connections anywhere. I then had to partially drain the system a few days later to sort something else out and I think the water in the hot water...

Hi, I have a new cold tank which has a 22m tank connector for a feed for a shower pump and a 28mm connector for the cold feed to a vented hot water cylinder.. The 22mm connector came with a plastic outer washer and a rubber inner washer and sealed perfectly.. The 28mm connector came with...