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An Ideal engineer arrived today and replaced the pump again. The faulty pump was seized solid. This is the second pump replacement since May of this year.

I do have Benchmark Certificate whiich states that Sentenal 100 was used and the system was flushed. Ideal have taken a water test and it is they who are saying the mixture is too weak. Before they attend again they want it topped up which hopefully will be done next week. I am still a bit...

No I didn't.

The fault code is L9 then H9. Only by spending 20 to 30 minutes resetting and powering off the unit does it come back. Unfortunately because the sytem is under warranty I can't do much else. The whole system was renewed, radiators, pipes etc. I would have expected the installer to have...

I had a Ideal HE24 installed last May. During September it started to shut down with overheat codes. After three engineering visits it was finally diagnosed that the pump was sticking and very stiff. The pump was replaced but now the problem is happening again. I am fairly sure that the pump...