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Hi My house was built in the 1990s. Some of the loft insulation material seems to be disintegrated. please see the photo (the yellowish bits). What kind of material is it? is it fiberglass? Thanks for any advice.

Hi The end of my roof verge was repaired a few year ago (missing mortar and the board below - is it called undercloak?). As shown in the photo (you may need to zoom in), now the undercloak seems to be displaced. Would that cause problems, e.g. the mortar falls off eventually? Thanks for any...

Hi all, the radiator in the bathroom of my rental property is not working at all (others are fine). A local company checked it and said possible blockage. Recommended replacing TRV and attempting to restore flow. They originally quoted £198+vat. Then they visited and came back with the report...

I have an old glowworm space saver MK2 boiler. It was serviced a month ago and has been working fine until yesterday. It stops firing up, I turned up the thermostat, checked the fuse, checked the timer, but it simply did not fire. The pilot light is there. I read online that the no.1 reason is...

I have a Mira Vie electric shower in my bathroom. As we use it everyday, I have left the pull cord switch always on. I have found that the red indicator light of the switch is flickering. When I pull the switch off it goes off. But when I turn it on, it flickers, i.e. not steady red. What could...

Hi all I some found small cracks in the brick pointing of my house (front wall under the window). As shown in the photo. Is this normal? Any advice is much appreciated. Thanks.

Hi all My house was built in the 1990s. In front of my house there is a small tree (3 metres away). There is a black cable passing by the tree near the bottom (show in the photo). The rest of the cable is underground. I wonder what kind of cable is it? telephone, broadband? I hope it is not...

Hello The shower in my rental house is fed from the hot water tank. There is a shower pump/booster in the airing cupboard. The tenant said the pump is extremely loud when the shower is being used. There is also black dusty residue coming out from it. He thinks internal parts are wearing...

Hi There is a door in my kitchen leading to an integral garage. One side of the frame has just become loose. When I open the door, both the architrave and the door lining at the hinge (upper right hand corner of the frame in the photo) are moving away from the wall. What is the best way to fix...

Hi There is a door in my kitchen leading to an integral garage. One side of the frame has just become loose. When I open the door, the frame (upper right hand corner of the frame in the photo) pulls from the wall. What is the best way to fix it? What kind of tradesman do I need? door...

A few months ago I had a timber tudor board in the front of my house replaced. It is the horizonal one in the photo. I just found that there is a small vertical crack on the board (red circled). It is a small one (nearly hairline), but I wonder whether it would get worse with time. Thanks for...

Hi I had a dripping kitchen tap replaced by a Dyno engineer yesterday. During the process the hot water pipe was leaking and he fixed it. Now I have found the hot water pipe (right one in the photo, it is under the sink) is a bit wobbly, in the vertical direction. When I touch it, I can feel the...

Hi My kitchen tap is dripping, but I don't know how to take it off to change the washer. A photo is attached. Any advice much appreciated.

Hello I have found a patch of my upstairs bathroom ceiling has peeled off. I checked the loft and there is no visible sign of water entry (no water marks on the loft floor or insulation material). Also, I suppose if the paint peeling were due to rain water from the above, there would be...

There was a damp patch next to my neighbour's water meter box for quite some time and eventually they reported to the water company. Last week engineers came and repaired the leak (I can see they dug up around his meter box etc.). Following that, I have found 2 damp patches on the pavement...

Hi I happened to see a white object on my roof (the white wheel-like thing in the photo) and I wonder what it is. Could be something falling off from the roof vent or just random stuff brought here by the birds? Thanks for any tips.

My bathtub drain gets blocked very easily. I guess it's mainly due to hair and sludge cos my daughter uses the shower over the bath everyday. I tried un-blockers (a chemical bottle) and it improved for a few days and then became slow draining again. My neighbour suggested the blockage could be...

My house is a detached built in the 90s with an integrated garage. I just found in the garage there is a vertical crack (from ceiling to the floor) in the pointing where the wall meets a column. It is circled in the photo. It's about 1mm in width in most places. It may be there for a long time...

I just had a timber tudor board in the front of my house replaced. It is the horizonal one in the photo. After the work was done, I found that the board actually consists of two separate boards. I think that they ordered one big board and I don't understand why they had to cut it in half to fit...

Hi I just had my mock tudor board in front of my house replaced. After the contractor left, I found one small section of the flashing has popped up a bit. As shown in the photo. How do I adjust it to the original shape (round shape, close match to the tile)? using a hammer? Or can I just leave...