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Corgigrouch - I agree about sourcing the parts myself.. If I were the installer I'd want to be responsible for the parts used and not be restricted by what the customer decided to get but I don't want to be ripped off either. I think the problem is the bill ain't itemised - I'm guessing that...

Good point about the itemised list - there isn't one, just the mention of the stat. Another good point you make is about the stat - I hadn't thought of it actually saving me some ca$h.. I might get them to itemise - at least then I can see how much they expect me to pay for the boiler. I...

I am going to get my combi replaced and have had a quote which I don't entirely agree with. I kind of like the firm I got the quote from but I last had dealings with them 10 years ago and there might be a more aggressive sales policy in place. The question: I have thermostatic radiator valves...

I'd just like to express my thanks to all you people out there who are providing their expertise free of charge. I too suffer from owning a Puma 100e and this time it's also my CH that's now flowing. Following the advice in this thread I tracked down my problem to be a dripping tap. I was...