Anybody used Vellamo shower or taps?

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I’ve purchased a concealed Vallemo shower unit, plumbers fitter it to the wall and i’ve built a stud wall up to it.
Now the board i’ve used is 12mm and its pretty much sitting as close as it can to the valve unit behind the wall, however the actual valves sit too deep into the wall meaning once the tiles are on I cant actually fit the exterior valve plate.

Any ideas how i could fix this?

Does anyone know if Vellamo has a spare parts website?
 
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