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Aqualisa Quartz Drip

Discussion in 'Plumbing and Central Heating' started by dal5band, 1 Dec 2007.

  1. dal5band

    dal5band

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    One my neighbours is complaining that their shower dosn't turn off fully - there is a slow drip every 3-4 seconds. It says aqualisa quartz on the box in the loft.

    The shower has a press button on/off so I persume it's some sort of electrical valve up in the shower pump box that turns the water off. There is a 15inch long grey box up in the loft with all the works in it - didn't dare open it !!

    How does this work and can you just replace the on/off valve or do you have to get the whole lot ?
     
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  3. baxpoti

    baxpoti

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    Quartz showers come with a 5 year warranty, so call Aqualisa!
     
  4. delmel

    delmel

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    The quartz showers are absolute crap (Gainsborough in hiding but worse)
     
  5. markocosic

    markocosic

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    necropost?

    FWIW the O-rings in the "processor module" have all gone hard or have scale on them. Common (design) fault. 3 hours and 20 pence in parts to fix until next time. Aqualisa don't sell parts. You'll have to pull it apart, dig out the o-rings, and order them yourself.

    There is no shut off valve. It relies on the a stepper motor driven blend valve (like a ceramic tap cartridge but made of plastic and with o-ring seals) to shut off the flow of water.
     
  6. dal5band

    dal5band

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    Our friend called in Aqualisa and had the shower fixed (free) 6 years ago !!
    (She had just moved into the house but had the original receipt from previous owner)
    Still working fine - Feb 2014. :D :D :D
     
  7. bathjobby

    bathjobby

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    Same problem some time ago, same fix. Watched the guy change the whole module that did the flow control. 5 mins.
     
  8. simond

    simond

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    Aqualisa will sell a new pump module, which is slightly different design. It's only available from Aqualisa Customer Services.

    Or you could buy the cheapest Aqualisa shower, for a few pounds extra, throw the new riser and hose away and fit the new processor from it. That way the 5yr warranty starts again. If you buy the spare processor, I think it only comes with 1yr.
     
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