Reading some of the paperwork I noted it mentioned Boiler iq and a cost associated with it. Lowering the front cover I don't see an additional box on the front.
How would I know if it has been installed on this model? I understand that it would be connnected to the WiFi in her house to but I don't see any additional devices on her home hub when checking what's connected in advanced settings. It would have a MAC and IP address.
Also I noted they installed a TF1 filter. I have the older model but can see the drain point and tap. How the heck do they think anyone will be able to drain it, far too close to the boiler and they omitted the isolation valves too which is just daft.