Double glazed window has dropped in frame

19 Mar 2005
Reaction score
United Kingdom
Several of my uPVC windows have dropped in the frame. There is a gap at the top and the catches on the window scrape on the frame when I close them. I have this problem with a fanlight (which won't close at all as it has dropped so much) and two windows that open horizontally. Is this caused by the friction hinges and if so can I repair them or will I need to buy and fit new ones?
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Sounds like new hinges to me, but i'm no expert. Are they not still under warranty? Most reputable products come with a 10yr insurance backed warranty, which may cover such things.
Unfortunately we moved in two years ago and couldn't swap the warranty over for some reason that I've now forgotten. It wouldn't have mattered anyway as they are coldseal windows and they've gone bust! I think you can still by replacement parts from their supplier but I haven't got a clue about which ones I need or how to go about it. Think I might have to shell out and get someone to do it for me (the boyfriend is allergic to DIY!)
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