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Euro lock cylinder stuck in door and key stuck in lock

Discussion in 'Windows and Doors' started by djgriz, 12 Feb 2021.

  1. djgriz

    djgriz

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    Hi guys. I'm tried to get the key out of a Yale 1 star lock in UPVC Euro door (avocet system) as pictured. The key has not been insterted fully it seems but has turned and now is stuck. I've tried to just remove and replace as I've given up trying to get the key out (wiggling keys, bumping etc doesnt work).

    Problem now is the cylinder won't move. It appears to be locked in place even though the long retaining screw in side of the door has been removed. It's definitely locked not stiff as I can feel it move a few mms before bumping into something.

    Is it that the cam is out of position and is stopping it coming out? Or is it another hidden locking mechanism. I can't see anything else to unlock.

    Any suggestions welcome as I can't even replace the lock at the moment!
     

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  3. kingandy2nd

    kingandy2nd

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    Wd40 the lock from both sides.

    Put a key in the other side of the lock and see if it will turn.

    Remove other keys/key ring on the stuck side and then attempt to turn with a pair of pliers.
     
  4. djgriz

    djgriz

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    Cheers. I've tried wd40, the other side lock, bumped ,wiggled everything. The key just won't move no matter how hard. it will just snap off with any more force.
     
  5. sparkymarka

    sparkymarka

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    It may have an offset cam to stop you removing the lock without a key .....worst case snap the lock ...
     
  6. sparkymarka

    sparkymarka

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    Have you tried lifting the Handel while try another key ?
     
  7. SFK

    SFK

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  8. djgriz

    djgriz

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    thanks mate. I think I have exhausted every possibility now. Some people have mentioned a hex lock or something or a grub screw somewhere behind the plate or something. I can't see anything like that. I will wait till tmro and then snap it off.
     
  9. djgriz

    djgriz

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    Yeah, the indoor key is not in properly and the outdoor key won't go in properly even when hit with a hammer. so it's not gonna move.
     
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  11. djgriz

    djgriz

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    That's the problem, I can't move the key at all only a few mms. So I can't line up the cam, the key is completely stuck. No key can go into the other side properly it seems because the inside key is inserted. I've tried using another key in the opp side and it won't turn at all.
     
    Last edited by a moderator: 12 Feb 2021
  12. kingandy2nd

    kingandy2nd

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    Not sure you'll be able to snap that lock, could be anti snap.

    5mm HSS drill bit, and some patience - drill where the star is.
     
  13. diy_fun_uk

    diy_fun_uk

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    Given that you're going down the destruction route, have you tried (gently at first) hammering the key in further instead of trying to get it out?
     
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  14. magicmushroom666

    magicmushroom666

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    Has the whole lock moved towards the inside slightly? It looks like that in the photos. The key wont be able to turn the cam unless its right in the middle of the door, it might be stuck on the metal mechanism body. I'd try pushing the whole lock back inside the door (to the point where the screw can go in through the side) and then try to turn it again.
     
  15. djgriz

    djgriz

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    Hi. Yes I tried to hammer both front and back keys, no luck. :(
     
  16. djgriz

    djgriz

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    Hi. yeah i tried it when screw was in place and it was still in same position as normal. Key does not move barely at all.
     
  17. djgriz

    djgriz

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    Lol. I tried snapping it off with mole grips and it won't come off. I've pressed so hard hte metal has stripped from the barrel....and nothing... :) It's quite a modern lock so they're probably much harder to break now. I don't have a drill strong enough to drill through it, so I can't think of a solution right now!
     
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