How Do I Fix My Shower Head?

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Hi all,
follow-up (ish) to this thread
https://www.diynot.com/diy/threads/how-do-i-replace-a-shower-diverter-valve.515402/

my shower head just came off! :(
shower.jpg


the silver plastic collar just disintegrated, not quite the Grohe quality i expected :-/
So, can i get a replacement? done a quick google but all i see is the heads themselves, maybe i'm using the wrong term? are they a generic thing or would i need a specific Grohe one?
i've unscrewed the shower from the tap fixture, can't get the collars off though, that white thing on the hose blocks it - i assume if i can get a replacement collar/sleeve/whatever that there's a trick to removing/replacing the white thing?
i'd try Grohe, but they never replied to my previous mails :unsure:

TIA
 
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thanks. are hoses pretty much a standard fitting? pipe seems to be 20mm wide, if I measured it correctly. had a quick look at one on Amazon but the diagram said "G 1/2" :-/

cheers
 
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thanks. are hoses pretty much a standard fitting? pipe seems to be 20mm wide, if I measured it correctly. had a quick look at one on Amazon but the diagram said "G 1/2" :-/

cheers

Plumbcentre stock them. Take along your shower head and old hose to ensure a match..
 
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Did the hose have Grohe stamped on the hose or collar somewhere? If not then it may not be a Grohe hose.

The only thing I would add is that the grohe hose may have a larger diameter internal hose than some of the cheaper brands. That then may alter the output from the shower head.
 
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thanks for the replies :)

far as I know the hose doesn't have Grohe stamped on, but all the other bathroom kit does, i'll have another check. there's a Plumb Centre (or Wolseley as they now seem to be called) near me so trotting up w/ the shower seems a good idea, hope their prices are decent!

cheers
 
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