Mouse Curser doesn't always display on bootup.

Discussion in 'Software' started by DIY67, 26 Jul 2021.

  1. DIY67

    DIY67

    Joined:
    6 Sep 2016
    Messages:
    87
    Thanks Received:
    0
    Country:
    United Kingdom
    For the life of me I just can't fathom why my wireless mouse intermittently fails to display upon bootup in Windows 10. The only way to get it back is to unplug the usb or restart. It seems to happen 3 out of 5 times on booting.
     
  2. Sponsored Links
  3. mattylad

    mattylad

    Joined:
    27 Apr 2008
    Messages:
    8,423
    Thanks Received:
    646
    Country:
    United Kingdom
    Try it in another socket.
    Try replace the batteries.
    Try and reload the drivers.

    If that fails, make your background cheese to entice it out. :)
     
  4. DIY67

    DIY67

    Joined:
    6 Sep 2016
    Messages:
    87
    Thanks Received:
    0
    Country:
    United Kingdom
    Reloaded driver, batteries fine. Still occasionally doesn't show on bootup.
     
  5. withers

    withers

    Joined:
    5 Oct 2021
    Messages:
    26
    Thanks Received:
    0
    Country:
    United Kingdom
    Is this still an issue?
     
  6. DIY67

    DIY67

    Joined:
    6 Sep 2016
    Messages:
    87
    Thanks Received:
    0
    Country:
    United Kingdom
    Yes unfortunately.
     
  7. withers

    withers

    Joined:
    5 Oct 2021
    Messages:
    26
    Thanks Received:
    0
    Country:
    United Kingdom
    Personally, I think this is an intermittent issue with Bluetooth connectivity between the mouse and receiver or between the receiver and windows.

    Do you have a wired mouse to try in place of it to rule out USB port issues?

    Does your power settings within the control panel have any options enabled to suspend power to USB ports?

    Also, I assume this wireless mouse connects via bluetooth to windows 10 have you tried updating the Bluetooth drivers?

    Have you checked the Bluetooth settings for the device to see if there is an option to ensure the device automatically connects?

    Is there any other devices that connect via Bluetooth to the machine and if so how many?

    Do you have the make and model of the mouse?
     
  8. mattylad

    mattylad

    Joined:
    27 Apr 2008
    Messages:
    8,423
    Thanks Received:
    646
    Country:
    United Kingdom
    Replace the batteries.
    Never mind that you think they are fine, replace them with new ones.

    If it still fails then try another USB port.
     
  9. Astra99

    Astra99

    Joined:
    1 Feb 2011
    Messages:
    907
    Thanks Received:
    145
    Location:
    Gloucestershire
    Country:
    United Kingdom
    It's worth remembering that only the more expensive wireless mice use Bluetooth. The cheaper ones tend to use the 27MHz or 2.4GHz bands, the receiver plugging into a USB port. As USB3 ports require additional drivers, I would be inclined to make sure any peripheral receiver is plugged into a USB2 port.
     
  10. Sponsored Links
  11. withers

    withers

    Joined:
    5 Oct 2021
    Messages:
    26
    Thanks Received:
    0
    Country:
    United Kingdom
    Well now we need DIY67 to try out our suggestions
     
  12. DIY67

    DIY67

    Joined:
    6 Sep 2016
    Messages:
    87
    Thanks Received:
    0
    Country:
    United Kingdom
    It isn't Bluetooth, its just wireless technology from 2004. Its a 3.9 volt Logetech mouse (no model to identify it) . I Tried updating the driver but it says it is up to date. What I dobn't understand is the intermittent fault that it sometimes doesn't show on boot up, and sometimes does. It should either work or not work.
     
  13. Harry Bloomfield

    Harry Bloomfield

    Joined:
    30 Dec 2018
    Messages:
    9,649
    Thanks Received:
    1,302
    Country:
    United Kingdom
    Try having it unplugged whilst it boots, then plug it in post boot.

    Have you tried booting into Safe Mode?
     
  14. JohnD

    JohnD

    Joined:
    15 Nov 2005
    Messages:
    75,097
    Thanks Received:
    4,361
    Location:
    Crossgates, Europe
    Country:
    Cook Islands
    quite often with such things you can unplug the wireless part from the USB and plug it into a different port, and it will reconnect.

    sometimes I think the plug and socket are loose or have been knocked.
     
  15. DIY67

    DIY67

    Joined:
    6 Sep 2016
    Messages:
    87
    Thanks Received:
    0
    Country:
    United Kingdom
    I try it in different usb on this pretty new PC and it can happen in any one of them so it isn't a lose connection issue for sure.
     
  16. mattylad

    mattylad

    Joined:
    27 Apr 2008
    Messages:
    8,423
    Thanks Received:
    646
    Country:
    United Kingdom
    Try re pairing it with the receiver.
    There are logitech utilities for that.

    Have you actually replaced the batteries yet?
     
  17. DIY67

    DIY67

    Joined:
    6 Sep 2016
    Messages:
    87
    Thanks Received:
    0
    Country:
    United Kingdom
    Of course, I replace them regular. It doesn't make sense that this happens intermittently. So frustrating. The only thing to get it working is to unplug the usb and plug in again.
     
    • Like Like x 1
Loading...

Share This Page