Real Download Problem

[HandyAl]

I would appreciate some help please. I'm trying to download a message from the Orange message centre, but I'm getting an error message on Real Download to the effect that the modem is not connected even though it clearly is. Any ideas anyone?

 

[Gary0]

Not really, although I get problems with my modem too. I think they can't all be equal.

 

[Softus]

Is this on b/band or dialup?
And do you have a firewall running - is so, then which one?