When you say the cross-bonding is adequate, have you checked that as well as connecting together it actually does reach Terra Firma, somewhere, and that its not just a bizarre symptom of the PME earth having rotted off at the roots - it might be worth, as a just for a laugh test, stabbing a true earth rod in the mud outside, and checking what potential that is wrt the indoor earth (obviously it should only be a volt or two.) The other possibility is that the shower is earthed, but the people coming from the other part of the building are live - is the shock a sudden nip, dieing to nothing, in which case it is capaciitive (static) charge or is it a 50Hz semi-continuous tingle (in which case suspect the mains).
The other DC one, given that it is probably wet, is rather a long shot, and that would be galvanic (accidental battery) effects, though I'd be v. surprised if people felt this, as the voltage induced by even aluminum and copper, which represent the common extremes of building material, are only a volt or so.
Rememeber though that many people have never had a real shock, and may tend to confuse the symptoms of something else .
I think an interview with a victim is in order, what were they touching, were they dry or wet, what did they feel and where is in order.