Vokera Excell 80 SP - pilot alight but will not ignite

[Dave1978]

Hello,

I must admit i know nothing about boliers / heating so will do my best to explain.

I have Vokera Excell 80 SP boiler, and the problem i have is that I can see the pilot is on but when i moved the switch to turn on the heating i can hear a noise like a click and a humming as it tries, but the flame does not ignite and the the pilot light appears the same.

As a result I have no hot water or heating at the moment. There is no thermostat that i' m aware of - and nothing seems to have changed since it worked (about a week ago). The pressure is set to 1.5.

Hope this is enough info and any advice would be much appreciated.

Thanks

Dave

 

[gas4you]

If you can hear a humming noise, then it sounds like the fan has jammed and is knackered.