I didn't say it was your problem.
I explained... in simple terms I thought, but obviously not...
That you might think you are paying someone £100 an hour. But you are ignoring - as most people who begrudge paying what they perceive more an hour than they earn - the fact that there is more to fitting a boiler than turning up to someone's house and sticking a new box on the wall.
Yes I do run my own business. And my rates reflect that fact. As does the rates of larger companies that have their overheads to pay for.
I'll admit I worded that badly, what I should of said was; when thinking about the overall cost of a service one doesn't care about what the guy has to do to maintain their business, one thinks about the cost.
We don't pay Ford twice as much as they sell their car for just because of what goes into designing, testing, constructing, transporting, and marketing it.
From your point of view it may seem naive or even ignorant. Consider though....
Due to the constantly rising cost of living and the fact both me and my mother are currently earning very little, tied up with debt and struggling to maintain a house that's falling apart; I can no longer afford to run a vehicle. I walk roughly 4 miles a day for peanuts and I'm qualified to be earning ~ £15ph. I'm underweight and probably unhealthy being forced to eat "whatever's cheap". Recently I get to live with an average room temp of 11c and bath with water heated in pans. Fun!
Do you think if I went and explained what I have to go through to my boss he'd take pity and pay me more? No; I'd get told "like it or leave".
He takes home over 5 times what I do per annum, that's before bonus, pension, insurance, company Merc etc.
So while you did explain in simple terms, perhaps your response was more of a personal struggle (as mine above) than a more rounded "here's why it's so much"