A friend of mine is having trouble tuning his new Freeview TV, a Samsung Series 3 TC300. He (and I) can access all the menus, and set all the options okay (language, country, aerial or cable, etc.), and it goes through the auto-tuning process seemingly without a hitch.
The problem is that channel 1 then displays "BBC1 LON", instead of BBC Anglia (or East?), so he gets London news and weather after the main BBC news, instead of local news.
His aerial seems to be aligned okay towards Sandy Heath, our local transmitter, and looks similar to all the other Freeview aerials on neighbours' houses.
He lives in Letchworth, Herts. So, how and why should it be tuning to, seemingly, a more-distant transmitter in the opposite direction? And how can I resolve the issue? I see there's a menu option for manual tuning -- would this allow me to force it to the Sandy Heath transmitter and, if so, what info do I need to allow me to do that, please?
The problem is that channel 1 then displays "BBC1 LON", instead of BBC Anglia (or East?), so he gets London news and weather after the main BBC news, instead of local news.
His aerial seems to be aligned okay towards Sandy Heath, our local transmitter, and looks similar to all the other Freeview aerials on neighbours' houses.
He lives in Letchworth, Herts. So, how and why should it be tuning to, seemingly, a more-distant transmitter in the opposite direction? And how can I resolve the issue? I see there's a menu option for manual tuning -- would this allow me to force it to the Sandy Heath transmitter and, if so, what info do I need to allow me to do that, please?