Our boiler was fitted in 2007, it has been dripping from the top, coming down the flue through the ceiling, causing some plaster to come down. Ferroli won't accept any responsibility as they say it's installer fault. Installer says it's wear and tear (first contacted 2 and half years after...
I know it's been a while since you posted this but wondered what you did in the end? I have the same problem, boiler was fitted in 2007, ferroli won't accept any responsibility as they say it's installer fault. Installer says it's wear and tear (2 and half years later).
Ferroli engineer says...