That was it secureiam. When I unticked local disarming for the users and tested it, it worked fine. I recall ticking it before and assuming it meant that user could arm or disarm locally (at the keypad). Obviously it means something else though!
many thanks for your help.
Hi all. I have a self installed Texecom Premier Elite 64 W system complete with Smartcom remote control module hard wired to my network. I recently wanted it to auto disarm in the mornings just before we get up due to forgetfulness and noisy accidents! As part of this change I also split the...