Recent content by BusterGonad

"Hello, this is Bob at Worcester, how can I help you?" "My primary heat exchanger is leaking, and I believe this is covered under a ten year guarantee" "Yes, what's your address?" "123 Blah street" "Hmmmm, there's no boiler registered there... Have you got the FD code and serial number?"...

I'll give Worcester a call and see what they say. If not - I will try a £150 fixed price jobber from SSE. It sounds a bit too good to be true, but I cannot see anywhere in their Ts&Cs on the website where they exclude the main HX. I will ask them to send me the full Ts&Cs before I book...

Thanks for the advice. I will contact Worcester and see how much a fixed price repair will be. Should I play dumb and pretend that I don't know it's an expensive part that's broken...? Or if I go the other route, does this seem a genuine part at only(!) £385...

Thanks for the reply. I don't think I stand a chance with the guarantee then... Our pal still has all his test gear and is still registered (despite being in a completely different job now), so I'd get him to help me change it and then do the setup, if I were to go that route... (I am an...

Hi, Our Worcester Greenstar 42CDI has been losing pressure, and I have confirmed that it is the primary HX / Heatcell. :( (I checked all the usual suspects first, pressure vessel is OK and precharged to 1bar, relief valve isn't passing, no visible leaks around boiler or CH pipework. The to...