Recent content by Chris Marsh

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Wi-fi

The first light it flashing, the second is solid no the 3rd and 4th are off. I’ve checked the programming on the panel and it all seems correct

How do I check the ARC "Texecom Connect" IP address is set to 127.0.0.251? I've tried the Smartcom both hardwired and wi-fi and still the same issue. Have also tried downloading the app on multiple devices and getting the same problem.

I've managed to ping it ok. bytes=32 time=74ms TTL=64 bytes=32 time=4ms TTL=64 bytes=32 time=4ms TTL=64 bytes=32 time=27ms TTL=64 Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 74ms, Average = 27ms

All of the settings are ok although not sure how to check the SmartCom Host Name = texe_hub. I've spoken with Virgin Media and they have played with the settings and turned off websafe but the error is still occurring.

The app version is 2.0.23 I've tried a few things and have gone back in to the panel this morning to generate the app code again and I am now getting 'No Carrier' when trying to generate the app code. The Smartcom appears to be connect to the wi-fi ok so not sure what this new issue means.

Hi, I am trying to connect my Texecom Premier Elite alarm to the Texecom Connect app but keep getting a server error message following entering in the app code and Panay ID. I’ve tried the smartcom both on wired and wi-if and it seems to be finding the panel ok as it is creating the app code...

Hi, I'm scratching my head bit with this. We have just renovated out house and are soon to be moving back in. I want to get one of the wired ring door bells but everything I read online says you just simply connect to your existing wired door bell. The issue is we don't have a door bell so I...

Hi, I'm scratching my head bit with this. We have just renovated out house and are soon to be moving back in. I want to get one of the wired ring door bells but everything I read online says you just simply connect to your existing wired door bell. The issue is we don't have a door bell so I...

Hi, We are thinking of installing a gas fire and would opt for a top exit flue that would run up to just below ceiling height and then exit through an outside wall. I understand a cage it required to the flue exit if it is under a certain height however we are trying to avoid a cage if...

Thanks for your advice. The Texecom Elite kit was one of the them I was looking at. As I understand it the app is currently free which ticks that box. I guess worst case scenario would be they start charging and if we opt not to use it the alarm will still work but we just won't be able to...

Hi, We are currently renovation our property and wanted to install a wired alarm, preferably smart to allow for remote activation. We would most likely have 4 PIR's and one door connect. I've spent hours searching the net but all articles these days are for wireless alarms which i don't...