Recent content by jnurse

  1. J

    Yale Premium B-HSA6400 Calling Issue

    Hmmm might be worth having a go I guess, annoying a lot of trouble for one phone number deciding not to work
  2. J

    Yale Premium B-HSA6400 Calling Issue

    Sangoma FreePBX https://www.freepbx.org/
  3. J

    Yale Premium B-HSA6400 Calling Issue

    Where do I find this? I couldnt find it on their website
  4. J

    Yale Premium B-HSA6400 Calling Issue

    I will try this but dont see how it would manage to fix it
  5. J

    Yale Premium B-HSA6400 Calling Issue

    This is a good point but i know it isnt happening because when i run a test report the Yale system continually waits for the call to be answered and then for the user to press 9. If I do it on a working mobile and press 9 then the screen states 'report complete' and ends the call. However on the...
  6. J

    Yale Premium B-HSA6400 Calling Issue

    Yeah we have two BT sockets for two lines, one of which has a microfilter in for a broadband connection.
  7. J

    Yale Premium B-HSA6400 Calling Issue

    No its fully open, even to international
  8. J

    Yale Premium B-HSA6400 Calling Issue

    No it just requires the first number to be 9 or 8 depending on which line to route the call. I've tried adding the number that wont work in every possible slot from 1st to last and it wont dial in whichever slot. If I have my number and a different number in the 1st and 2nd slot the Yale system...
  9. J

    Yale Premium B-HSA6400 Calling Issue

    Yes, all the numbers entered into the Yale panel start with 9 and then are formatted 07xxxxxxxxx but for some reason this one number which is formatted identically wont dial. If i couldn't call the mobile with a normal phone on the same line then I would think its the mobile/carrier but it works...
  10. J

    Yale Premium B-HSA6400 Calling Issue

    I'm not entirely sure how the auto dialler works in the Yale system but I would have thought it would be pretty similar to normal hook dialling on a phone.
  11. J

    Yale Premium B-HSA6400 Calling Issue

    It wouldn't be possible for me to do this as the line leads into a managed PBX system. Yes the number starts with 07, all 3 numbers in the Yale system start with 07 but only one of them fails to call so I dont think it can be an issue between 07/+44
  12. J

    Yale Premium B-HSA6400 Calling Issue

    Have tried re entering the number in different slots with no avail What do you mean by listen in on another phone?
  13. J

    Yale Premium B-HSA6400 Calling Issue

    I have the above stated Yale alarm installed and working fine for a while now. My issue is that when the alarm attempts to call the 3 listed emergency numbers it for some reason cannot call one of the numbers. I have triple checked the number is correct and the alarm system manages to dial...
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