Recent content by kat22

Thank you so much! I'm heading away for 10 days, so i'll have to email them and then ring them when i'm back. I'll let you all know what they say and if it's rectified :)

Thanks for your replies, Meldrew4291 - The drainage holes and caps have been there from the start. Gazman16 - when they first came out i asked about the concrete step and they said that shouldn't be the problem, but it could be this as the fitters mentioned the problems with the corners...

Hi, Yes completely clear. One of the technicians thought water was getting down through the two screws that fix the bottom in place, as when we poured water in various places that seemed to be an entrance point, so it escaped through the drain holes and it leaked out from under the frame itself...

So that's the back door from the outside, excuse the paint work, a job for the summer The bottom of the frame from the inside The bottom of the frame from the outside. The pipe going inbetween the pipe and the second step is the washing machine waste pipe and doesn't affect...

Hello, I've searched the forum for similar posts but unable to find one relating to my query. Sorry for the long post but it's a mystery for the window company. Soo, We had new upvc doors and windows fitted a year and a half ago. The windows are great well manufactured and fitted, but the...